Togofogo.com / UPR eCommerce Complaints & Reviews

Hello team,

I ordered a mobile from your (https://www.togofogo.com/xiaomi/xiaomi-redmi-note-4-32gb-3gb-ram) website but for some reason i want to cancel that order. But the order does not cancel. So please cancel my order and return my money.

Date of incident: 01-jan-2019
Order id: to[protected]
Mailid: [protected]@gmail.com
Mobile no. [protected]...

Dear sir

My name is ashvin reg. No.[protected]
We are request to you please collact your item because your item is fake and arrage my many urgently i need you request..

1 this is screen dammage

2 item probably. Not working

3 your charger fake

4 your mobile note starting

Totally your item is fake kindly collect your item and arrange my amount...

Dear sir i am a poor disable person having udid no od[protected]*91 brought a refurbished mobile from online shopping site "togofogo" having order number to[protected] but i received a defective one when immediately i call the customer care they told me to charge for 8 hours i just charge accordingly but it is a totally defective one then after calling them several times they promised me that they will arrange a reverse pickup and replace...

I have ordered NOKIA 5800 Express Music but I don't know if they knowingly or unknowingly send me a different model which is NOKIA 5230 that too I did PRE-PAID booking also the product is not good condition the power switch is not working and volume key also not working no cleaned properly.

This is my request you to help me out and replace my product with correct product in good condition as soon as possible. Instead of NOKIA...

Mai ankit anmol hun, mai patna kankarbagh ka rehne wala hun. Maine togofo.com se iphone 6s plus 16 gb order kara but will fake nikla. Jub maine unke customer service ko complain kiya to wo phone le gye but abhi tuk mera refund issue nai kiya gya 1 months ho chuka hai. Orr na he wo replacement ker rhe hain. Kindly need your concerns about my problems.....

Hai sir
My name is prtima samad maine mobile kharida tha mi not4 jab mobile aaya to redmi 4 maine socha koi bat nahi mein mobile chalane laga mobile saturday ko magaya tha maine mobile chalu rat 9pm chalu kiya mobile on ho gya fir bad mein sunday ko mobile off ho gaya usake bad chalu mobile nahi huaa usame better 75prsenteg thi unhone kaha tha mobile kids 10 day garanty hai maine bad men customer no. Lagaya lekin sam park nahi huaa...

I Mietesh Shah have ordered quantity of 2 HBQ i7 single Bluetooth headset (combo of two) from your company . I just have recieved the order on date (15th july 2018) . But the product is improper as it has difeerent colour inside and i wanted both of them as white so I want a refund of my product as i m not at all satisfied from your product . So plz look upon this complain and give us a positive response ....

Courier boy is not take when I was told to return it he have shipped this order and also his behave to me like naughty boy plz I have replace this order and i have to take 5233 Nokia mobile so plz requested u plz help to rwpleced this order order no. Is C[protected] KUNAL KUMAR SINGH
ADRESS IS NEAR SHANTIKUNJ HARIDWAR GHADWA GHAT POST OFFICE OF SHANTIKUNJ HARIDWAR...

Dear sir
i have purchased nokia c5 -03 via togofogo.com but our product has been fully damage & last 20 days has been pick up product but not refund balance -
sir bol re the ki 10 - 15 din m balance refund ho jyga but abi tak balance wapis ni aaya daily to daily call togofogo customer care - but not response properly plz kindly help me & my balance refund urgent basis otherwise me consumer court m jaonga ... m bht garib...

Dear sir
You have send to me blackberry z10 3g mobile but i have paid 4g mobile about that's you ad on my facebook.. You fraud to me.. You have not take me 4g+bbm service mobile.. You can see your order details on delivery box you write a 4g+bbm.. If you will not to send my money or 4g mobile then i will going to consumer forum and court.. That's why plz send to me 4g mobile another my money..
Why are you fraud to public.....

I purchased a mobile from Togofogo.com site trusting the Quality control. But unfortunately I received a Duplicate China product yesterday. .
I have requested to intiate Refund and make arrangement to take back the product at the earliest .But the customer service denies stating that is not possible.
Photo of the product attached.Togofogo.com
Name: JAYAPAUL JAYAKUMAR, Your order ID: TO[protected] |
Order Placed...

I have found togofogo.com through an fb advertisement recently. Their post was on a gopro hd camera which was costing rs.1399.
I just went through their website where the 4k g0-pro was put for sale at the same cost. They were claiming it was 4k, has touch screen, water-proof casing, iso 2000 etc...
Impressing their advertisement, i have placed the order for this camera on 31-january-2018 and reached their packet on 8th february.br...

Faulty phone under certified tag
I bought a phone moto x play and after using it for one week the real problems touch and ghost touch were visible and extremly irritating.
When call the company they said they should be informed with 3 days of purchase and this software problem popped up late and its a faulty product when asked about seller information they denied to give and they denied to forward call to their manager also.br...

Hi recently i brought refurbished mobile samsung guru music 2 in togofogo website. Ofter receiving that mobile i got to know that mobile is not orginal mobile it's clone mobile and given battery also not orginal battery. Battery and phone both are duplicate mobiles. They didn't provide any ear phones. I try to call seller and togofogo customer care number but both numbers are not working. I send three mails to the togofogo website but no...

I have purchased two mobiles. Nokia c5-03 black of order no. To[protected]; and nokia 5233 order no. To[protected], which are of the cost 1281;1271 respectively. They are worst in quality. I just want to return them immediately bcoz it's a big loss for me. I got it just before 2 days but can't find a way to return them. Even the company mobile number is not responding well. Please help me......

I order new nokia mobil 3310..this mobile having middle body repainted and keypad is not working and it is also repainted...and battery was duplicte is not nokia...this battery eas ravira...please this mobial replace otherwise solve my mobial problem ...plz sir mere ye problem puri taraha se solve kr ke dijiye nahi to mera loss ho jayega sir plz...

Nokia ke name pe china ka mobile sell kar rahe ho khule aam fraud kar rahe ho mene parcel return kiya he muje ye fraud ke regarding argent solution chaiye. Or jald solution nai mila to me grahak surakha kendra me arji send karuga mere pas ye pure fraud ki video he nokia ke name pe chaina mobile nikla or damged battery vo bhi duplicate hai.
Argent solution and contat [protected]...

Guys never buy any products from togofogo i had purchased a basic handset mobile it's nokia c5 along with that they offered another basic set and took 1750rs. After getting delivered i never seen such a worst package and inside the box i got non-working condition mobile and local handset it's not original too, and they didn't provided any thing except charger it is also local charger after calling to there customer they're telling will not...

I ordered a nokia e63 from togofogo but the phone has fully local body, local battery, the screen of the phone coming out from it, the phone fitting was very poor therefore i replace the mobile and after some they gave me another mobile having same very bad condition, i dont know in what language the mobile was set and language cant be converted to english or hindi therefore i place a complaint regarding the mobile and a corriur man came...

Dear sir / madam

Dear sir / madam,

I have purchased your product order via togofogo.com, really disappoint for me, i am not expect to this product un uses and that product also not working fully for battery, screen touch, details mention below just i need return my product because it was dead product (Product totally not working), kindly send your retailer to collect your product and refundable with my fully...