[Resolved]  Togofogo.com / Upr eCommerce — duplicate product

Address:140603

Have bought pair of mi plus power bank from togofogo but got substandard product of local company product doesn't even match with the product displayed on website kindly look into the matter and generate refund and process return unable to contact togofogo through any medium.
My order i'd is trndtf[protected].
Smeeti bhatia
[protected]@gmail.com
[protected]
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Oct 8, 2017
Complaint marked as Resolved 
Togofogo.com / UPR eCommerce customer support has been notified about the posted complaint.
Jul 30, 2017
suprabha meenachi's response
I don't want this mobile so please taken it and give me my money phone as to be a problem
Jul 30, 2017
suprabha meenachi's response
I don't want this mobile and my tracking number is TO[protected]
Verified Support
Aug 04, 2017
Togofogo.com / UPR eCommerce Customer Care's response
Dear Customer,

We apologize for the inconvenience caused to you.

As per the telephonic conversation, please be informed that we have registered your complaint for refund. Please keep your shipment ready in the same manner (Product Box) as you have received it. We will be arranging a reverse pick within 4 working days and within maximum 15 to 20 working days from today we will offer you the refund amount.

We value your relationship with us and assure you our best services at all times.

Please do write in for further assistance or feel free to call us at +[protected] or mail us at [protected]@togofogo.com

Regards,
Shailendra Tiwari
Verified Support
Sep 02, 2017
Togofogo.com / UPR eCommerce Customer Care's response
Dear Customer,

Your refund has been done date of 9th-Aug-2017. please check your account.

Regards,
Shailendra Tiwari
Complaint comments 

Comments

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1 day back i received courier from togofogo.com RS 1899 that is Samsung guru and Nokia 73 that all product is fake please return my money

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    DDA Shed No. B-103, Okhla, Industrial Area, Phase-1, New Delhi, Delhi, India - 110020
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