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Torrent Power Complaints & Reviews

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Updated: Jul 17, 2025
Complaints 638
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Torrent Power reviews & complaints page 4

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V
varun sharmaa
Jun 18, 2022
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Address: Agra Dayal bagh

Increasing time by 20 minutes not providing the exact time now they are saying wait for 4 hour already waited for 3:30 hours very unsatisfying they don’t even produce electricity they buy from uppcl still can’t even manage the service, don’t know what kind of server they use call them 20 times they are busy didn’t understand that how the toll free no gets busy
Torrent Power customer support has been notified about the posted complaint.
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    R
    Ravindra Patel 79
    from Thane, Maharashtra
    Jun 16, 2022
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    Meter reading issue

    Dear sir/ma'am,
    My reading of meter is running fastly from previous few months. My electricity consumed is not much .
    Due to this the amount is more on the bill. Please look at this complaint...
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    M
    Mandy@143
    Jun 12, 2022
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    Power supply shut down

    From yesterday 11am our power supply is shut down and have raised complaint on 9pm but still no one came for resolving.

    We are spending bill on monthly basis then why so much delay for resolving, we are experiencing bad experience with torrent power....
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    S
    sebastian kx
    Jun 9, 2022
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    Address: Ahmedabad, Gujarat 380015

    We have not getting relief from your RTA Link lntime India p. Ltd. They are calling new new things for the last 5 minths, but returning the copies of documents like KYC, ID Proof, PAN without assigning any reason for non accepting the forms.
    Our reply to their last letter is attached for your perusal and guidance.

    Link Intime India Pvt.Ltd.,
    5th floor, 506 to 508 Amarnath Business Centre-1(ABC-1),
    Near St Xavier's College Corner,
    Opp.C G Road, Elliesebridge,
    Ahmedabad 380006.Gujarat.

    Sirs,

    Sub: Torrent Power Ltd.
    Ref: ID11888 dated 23/05/22
    Foloi no 0007555, Anne Sebastian &K X
    Sebastian.

    I have during Jan., 22 taken up with the company regarding non receipt of new share certificate issued in lieu of my share certificate 00009378 .This we came to know when we entrust this share certificate for demat after opening a new demat account.

    As advised by the company we have taken up with you during Jan., 22 .You have then directed to submit certain forms as per SEBI norms.We have submitted the documents as advised, but you return all the documents with certain new forms like ISR I, ISR 2, ISR4,
    and also asked to submit pass sheet of demat account issued by CDS.

    We have submitted all the above documents, but now vide your letter dated 23, 05, 22 quite uncermoniousely return again all the documents without mentioning the acceptability of all the forms and other documents.After six-month you are asking for certain other documents like FIR of police complaint lodged, indemnity bond on Rs.500) or 300/, affadavit duly notarised, , form 16 of sureties, news paper publication and all other forms submitted with our earlier letter.

    Here, we are of the feel that you are not in assisting the aggrieved but harassing seniir citizens like us.On each return of documents you are asking to submit new things.We are not required duplicate share but requested for making arrangement for crediting to our demat account. We are now holding this share only.
    For disposal of this share we have opened joint demat account, for medical treatment of second holder. Now his surgery is over and on rest. We are actually handicapped due to sickness. So may require more than 60 days to submit the details now called for.

    As informed earlier the the new share certicate 7555 stated to have send to us not reached our possession. For filing FIR with police station we need the date of sending the certicate by the Company or its authorused agents and registration no. The police station never accept FIR with vague details.
    Regarding local news paper publication at Ahmedabad, if you can assist, (we shall send the cost ) we are obliged.
    The first holder is not having any income and form 16.During my service time l purchased Ahmedabad Electricity (former name of Torrent) with first name as my wife to save IT of second holder. Whether second holders surety would suffice.

    We are sure the shares referred in our name is in the books the company (We got dividend warrant recently). We are prepared to publish in local news paper at Ahmedabad, and can give indeminity for the market value of shares for making arrangement for demating the shares in our Demat account. We request you to take up the issue with company and settle the matter at the earliest on this terms.We shall also take up with the grievance cell of the Company for assistance.

    Regardsb
    Anne Sebastian
    K X Sebastian
    10.06.22.
    Torrent Power customer support has been notified about the posted complaint.
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      G
      Goku on Gaming
      Jun 9, 2022
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      Address: Kalwa

      Whoever launched Torrent Power, is a madarchod guy. Bhenchod k wajese yahaprr bina light k sona padta hai, u guys are very disgusting and deserve to clean station toilets...
      Torrent Power customer support has been notified about the posted complaint.
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        I
        Izhar ali Ansari
        from Mumbai, Maharashtra
        Jun 5, 2022
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        Address: Torrent power limited nature Glory parsik nagar kalwa thane 400605

        Old meter is running fast
        Request for new meter.
        Last 6 months high electric bill is charged,
        My consumption & appliance remains same

        Why consumer had to pay for meter testing.
        Why 3 party is not available for meter testing.

        On Torrent website complent is logo, call received but not actions taken. Just requesting to visit office, which is painfull to waste atleast 2 to 3 hrs in queue.
        Torrent Power customer support has been notified about the posted complaint.
        Still no solution from torrent power limited
        For change of meter
        Running fast
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          P
          Prakash Sengunthar
          Jun 5, 2022
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          Address: B406 saunya apartment khokhara near anupam cinema

          Customer number[protected] our bill was too high we have doubt on last reading of power consumption 1090. This is not possible is our flat using our power in some other connection or torrent device is fault whatever. Kindly resolve this false unit for having high bill
          Torrent Power customer support has been notified about the posted complaint.
          Jun 05, 2022
          Updated by Prakash Sengunthar
          Kindly help us on false unit the complaint no resolved yet
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            D
            Dhammu09
            from Agra, Uttar Pradesh
            Jun 3, 2022
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            Address: 12/23 raghunath takies nakasa, Khatik pada

            Namaste sir. Mera naam Dharmesh ghute hai sir hame agra mein torrent power hume new connection nhi de raha bolte hai apki property par dues hai. Sir ye dues wo nikal hamne light use hi nhi ki aur dusri baat torrent power agra mein 2010 mein aai thi lekin hamare area mein torrent ne connection 2017 mein diye aur bole ki apse apke purana bill ki mang nhi ki jayegi aur agar apko new connection chahiye to hum apko aadhar card par hi new connection de denge aur torrent power ne hame likhkar diya tha jo mein attachment mein laga raha hu. Ab torrent power us paper ko nhi manta. Sir please hamare maddat kare aur iski sahi se janch karwaye apki aati kirpa hogi. Dhanyawad
            Torrent Power customer support has been notified about the posted complaint.
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              G
              gauravsamay
              from Agra, Uttar Pradesh
              May 30, 2022
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              Address: Barrack Road, Agra

              Dear Sir,

              I am the the consumer of torrent power ltd wide connection no.[protected]. my meter box MCB is not working properly it trip all the day. i had requested to them but they denied for the change the MCB. I don`t understand that what should i do. every one is suffering from hot whether at my home.

              Please help us for the resolve this issue
              Torrent Power customer support has been notified about the posted complaint.
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                P
                Prajakata joil
                May 27, 2022
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                Hello I am suffering from electricity outage. It is 6:30 am i am not able to sleep and my clidren are also not able to sleep due to this cut out please solve the problem.
                Torrent Power customer support has been notified about the posted complaint.
                Dear Customer,

                Thank you for sharing your concern on consumercomplains.in.

                We at Torrent Power believe you are facing some issue related to our service. In order to serve you better please provide your service number and contact details.

                You can also reach out to us at our 24 X 7 Customer Care Number 22551912 / 66551912 for any kind of assistance.

                Assuring you of our best attention and services always.

                Thank you for connecting with us!
                Best Regards,
                Customer Service Team
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                  م
                  محممد علیم
                  May 23, 2022
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                  Address: Teenbatti Road Bhiwandi 421302

                  Why Torrwnt Power is charging almost 9000/- rupees for New reconnection of single phased metre in Bhiwandi.
                  Already have all connection requirement needed.Only new metre need to be connected again and I have to pay 9000/- rupees.Why????
                  On your portal you have mentioned deposit amount is 600/- only.
                  Please explain why I should pay 9000/-
                  Order No.[protected]
                  Service No.[protected].
                  Torrent Power customer support has been notified about the posted complaint.
                  Dear Customer,

                  Thank you for sharing your concern on consumercomplains.in.

                  We at Torrent Power believe you are facing some issue related to our service. In order to serve you better please provide your service number and contact details.

                  You can also reach out to us at our 24 X 7 Customer Care Number[protected] for any kind of assistance.

                  Assuring you of our best attention and services always.

                  Thank you for connecting with us!
                  Best Regards,
                  Customer Service Team
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                    T
                    Tahir Mansuri
                    from Mumbra, Maharashtra
                    May 22, 2022
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                    Address: Mumbra

                    My name is Abdul Sattar Mansoori, and my consumer number is[protected], I want to pay the amount whatever is.
                    My meter is in Permanent Disconnect status, i want to pay the amount on above mention consumer number, but i want the same consumer number even after completion of payment.
                    If it is not done then i will not pay the amount.
                    Abdul Sattar Mansoori
                    [protected]
                    Mumbra, Thane
                    Torrent Power customer support has been notified about the posted complaint.
                    Dear Customer,

                    Thank you for sharing your concern on consumercomplains.in.

                    We at Torrent Power believe you are facing some issue related to our service. In order to serve you better please provide your service number and contact details.

                    You can also reach out to us at our 24 X 7 Customer Care Number[protected] for any kind of assistance.

                    Assuring you of our best attention and services always.

                    Thank you for connecting with us!

                    Best Regards,
                    Customer Service Team
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                      A
                      Ahana Shaikh
                      May 20, 2022
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                      Address: Kalyan naka

                      Torrent power cut the power atleast for 5 hours and doesn't ready to solve the issue and gave me a bill of 4000.
                      Torrent Power customer support has been notified about the posted complaint.
                      Dear Customer,

                      Thank you for sharing your concern on consumercomplains.in.

                      We at Torrent Power believe you are facing some issue related to our service. In order to serve you better please provide your service number and contact details.

                      You can also reach out to us at our 24 X 7 Customer Care Number 22551912 / 66551912 for any kind of assistance.

                      Assuring you of our best attention and services always.

                      Thank you for connecting with us!
                      Best Regards,
                      Customer Service Team
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                        A
                        Aftab 54565
                        from Agra, Uttar Pradesh
                        May 20, 2022
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                        Dear Torrent Power Team,

                        Subject - Electricity Theft complained

                        My name is Vinod form Dayal Bagh Agra, I would like to inform you, electricity theft in Nagla Padi Agra.
                        Mr Mohan Singh aka Papu Kushwah residence of (33/338B/14 near kali mandir nagla Padi Agra
                        Pin Code 282005) is stealing electricity since many years.
                        He has one electricity connection but he has use electricity in two house & he has theft electricity from Kali temple since many years.
                        If you have to catch electricity theft so please check at late night. Please stop this electricity theft.
                        Please don't share my name.

                        Thanks
                        Your Well Wisher
                        Torrent Power customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 04, 2022
                        Torrent Power Customer Care's response
                        Dear Sir,
                        We thank you for sharing your valuable feedback in bringing the possible energy theft to our attention. Unauthorised consumption or misuse of power is an offence under Electricity act 2003, section 135 & 126.
                        Dear Customer,

                        Thank you for sharing your concern on consumercomplains.in.

                        We wish to inform you that we have forwarded your concern to respective department for necessary actions.

                        You can also reach out to us at our 24 X 7 Customer Care Number[protected] for any kind of assistance.

                        Assuring you of our best attention and services always.

                        Thank you for connecting with us!

                        Best Regards,
                        Customer Service Team
                        Aftab 54565's [Complaint's author] reply, Jun 13, 2022
                        This person is stealing electricity form temple.
                        Electricity of a house is being used day & night without connection, but your team is not taking any action till date.
                        I am not to understand, why are you not taking any action.
                        Has your company started distributing free light.
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                          L
                          Lipika Nanda
                          May 20, 2022
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                          Security deposit demanded from tenant

                          Address: Ahmedabad

                          I have taken a home on lease. There was a security deposit overdues before I took the house on rent. However I was regular on my bill payments. This month there was a delay in payment as I went to my hometown on account of my marriage. Now the torent power company has cut the line and asking for entire deposit amount. My landlord refuses to pay. Is it the liability of the tenant to bear the security deposit amount. The tenant like me is not...
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                          S
                          Sohel Chhuvara
                          from Ahmedabad, Gujarat
                          May 16, 2022
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                          Address: Nureelahi Society opp Husani park Juhapura Ahmedabad 380055, Ahmedabad, Gujarat

                          Service number - 3296530

                          In my society power issue so much
                          Not work start by your side
                          All most 18 days gone
                          Torrent team asked next day start work but all ready 18 days gone
                          I request you to please provide solution ASAP
                          Because power is not maintained of all house
                          Not working fan properly
                          Please provide solution
                          Torrent Power customer support has been notified about the posted complaint.
                          Dear Sir,

                          Thank you for sharing your concern on consumercomplains.in.

                          We sincerely apologize for the inconvenience caused to you.

                          We acknowledge the receipt of your complaint for frequent power interruption and we have forwarded the same to concerned department to further check and resolve your concern soon.

                          You can also reach out to us at our 24 X 7 Customer Care Number 22551912 / 66551912 for any kind of assistance.

                          Assuring you of our best attention and services always.

                          Thank you for connecting with us!

                          Best Regards,
                          Customer Service Team
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                            C
                            cvaidya
                            from Ahmedabad, Gujarat
                            May 16, 2022
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                            Address: Chiran Vaidya, 14, Vijaya Appartment, Opp. Swaminarayan Temple, Gyanda Girls Road, Ghatlodiya, Ahmedabad 380061

                            I have made request no. [protected] on 6th may, 2022, but till the time request is not executed and getting stereo type answer your request is processed, work order placed and it will be done asap. This is an urgent matter due to certain personal security reason i need this to be done today asap.
                            Torrent Power customer support has been notified about the posted complaint.
                            Not yet resolved, still getting the same answer and no responsible management person to handle customer grievance. Poor service, i am consulting lawyer to file a petition with consumer forum now.
                            Not yet resolved, still answers and actions are same. I am taking legal advise to file a case in consumer forum.
                            Dear Customer,

                            Thank you for sharing your concern on consumercomplains.in.

                            We at Torrent Power believe you are facing some issue related to our service. In order to serve you better please provide your service number and contact details.

                            You can also reach out to us at our 24 X 7 Customer Care Number 22551912 / 66551912 for any kind of assistance.

                            Assuring you of our best attention and services always.

                            Thank you for connecting with us!

                            Best Regards,
                            Customer Service Team
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                              Z
                              Zuzuu Khan
                              May 14, 2022
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                              Address: Gaibi nagar Bhiwandi

                              Hello bhadwelog this side frustrated aamadmi. Bhosdike what is happening no light daily powercut in morning why madarchodh why. All the gandus reading my complaint shot your bhadwa giri and dont do cutoff in the morning.

                              Regards:- Bichara aamadmi
                              Torrent Power customer support has been notified about the posted complaint.
                              Dear Customer,

                              Thank you for sharing your concern on consumercomplains.in.

                              We at Torrent Power believe you are facing some issue related to our service. In order to serve you better please provide your service number and contact details.

                              You can also reach out to us at our 24 X 7 Customer Care Number 22551912 / 66551912 for any kind of assistance.

                              Assuring you of our best attention and services always.

                              Thank you for connecting with us!

                              Best Regards,
                              Customer Service Team
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                                A
                                Ankit_R_Mishra
                                May 14, 2022
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                                Address: Gala no 8 C wing ,Jay Ganesh building, Mumbra colony road,diva(e),thane,400612

                                In covid pendamic last 2 yr Galla was close but meter light bill came against ur which not acceptable as point of close galaa.
                                Please be check and Resolve the issue of the meter reading or bill payment .
                                Torrent Power customer support has been notified about the posted complaint.
                                Dear Customer,

                                Thank you for sharing your concern on consumercomplains.in.

                                We at Torrent Power believe you are facing some issue related to our service. In order to serve you better please provide your service number and contact details.

                                You can also reach out to us at our 24 X 7 Customer Care Number 22551912 / 66551912 for any kind of assistance.

                                Assuring you of our best attention and services always.

                                Thank you for connecting with us!

                                Best Regards,
                                Customer Service Team
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                                  M
                                  Mohan00713
                                  from Mumbai, Maharashtra
                                  May 12, 2022
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                                  Dear Sir,

                                  We are facing the big issue about electricity gone more than 5 times in this month from torrent power and it’s resolved then very next day again same things happened.

                                  We spoke to customer care and also put an email regarding this issue to torrent power but they are not serious about this matter to resolve this issue on top priority.

                                  We are being harassed by torrent power during this summer while sleeping.

                                  Please take necessary action against torrent power for this dispute as they are taking huge services taxes from us.

                                  Thanks & Regards,

                                  Services No: 569399
                                  Mo: [protected]
                                  Torrent Power customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 27, 2022
                                  Torrent Power Customer Care's response
                                  Dear Customer,

                                  Thank you for sharing your concern on consumercomplains.in.

                                  We sincerely apologize for the inconvenience caused to you.

                                  We would like to inform that during the period mentioned, the power supply was interrupted due to an unforeseen technical fault, triggered by excessive power consumption due the severe heatwave our city has been experiencing since the last few weeks. Our teams had already carried out necessary work and restored your power supply.

                                  You can also reach out to us at our 24 X 7 Customer Care Number 22551912 / 66551912 for any kind of assistance.

                                  Assuring you of our best attention and services always.

                                  Thank you for connecting with us!

                                  Best Regards,
                                  Customer Service Team
                                  Dear Team,

                                  Electricity was gone of three & four house only into our society which are connected with one fuse as per best of my knowledge, rest of all other houses electricity still on and didn’t went off yet.

                                  How could you justified it with too much hit was in the city during this period, and for your kind information your 24x7 contact number was dead at 1:30am when I was put this complaint against you, I was tried since 15-20 mins continuously but it was sound beep……beep……

                                  You can not justify this issue cause with your scripted notes.

                                  Regards,

                                  Service no : 569399
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