Claimed

Torrent Power Complaints & Reviews

1
Updated: Apr 27, 2026
Complaints 640
Resolved
58
Unresolved
582
Contacts

File a complaint to Torrent Power

Having problems with Torrent Power ?

File a complaint and get it resolved by Torrent Power customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Torrent Power reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
poornkant
from Faridkot, Punjab
Nov 16, 2017
Report
Copy

request for new meter connection

Address: Agra, Uttar Pradesh

Sir my connection number is 5085786 now am a build a new house for the year 2015 the consumer number is after the construction of my house than the time i will conduction work carried out my own generator connection also will give some applications for new meter fix in my new house in the same place. I am a serving soldier now am posted in border area. My family is staying in rent house due to unavailability of electricity. I want a new meter...
Helpful
37 other people found this review helpful
37 found this helpful
2 Comments
Report
Copy
A
amisha121267
from Delhi, Delhi
Sep 26, 2017
Report
Copy

forcefully dp installation in front of my house

Address: Ahmedabad, Gujarat
Website: torrentpower.com

My service number is 657020, in the post so many communication has been made in this regard to torrent power and also register complain in consumer forum and finally they remove dp from my house, now today they once again initiative process on request of other house request of extra power load application they forcefully pressure my family member to install dp in front of my house without for which we are totally disagree, please instruct...
Helpful
2 other people found this review helpful
2 found this helpful
2 Comments
Report
Copy
J
Joshi Mayuri
from Delhi, Delhi
Jun 10, 2017
Report
Copy

Very high electric bill

Address: Ahmedabad, Gujarat, 380004

Electric bill for meter no.2687290 & service no.2171088 for may 2017 is recd. With very high amount of rs.7080/-
As office is of 300 sq. Ft & remain open for 11 to 6.30 for the day having 1 ac & 3 computers this much amt of bill is impossible
Check compare with past records & with other unit also
Kindly recheck the meter reading & do the needful...
Helpful
7 other people found this review helpful
7 found this helpful
1 Comment
Report
Copy
P
pilluSR
from Mumbai, Maharashtra
May 4, 2017
Report
Copy

Meter reading

Address: Thane, Maharashtra, 421308
Website: connect.torrentpower.com

Sir, december me meter lagaya he aur mere monthaly bill continous badh raha he.. Actual meter reading aur bill pe dikhayi gayi reading bahot diffrence he. Kuch pic add kar raha hu usase issue clear ho jayega. Kindly help. Torrent power andhadhund bill change kar rahi he.. Bahot pareshani me hu.. Pelase.

Call center me call karake shikayat darg karne ki kishosh ki bat koe sahi jawab nahi mila...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
R
Ruchish Parikh
from Ahmedabad, Gujarat
Mar 9, 2017
Report
Copy

Torrent Power - Extension of Load

Address: 380007

Hello,

I have applied to extend load from 1.444KW to 5.00KW as I am going to purchase new A.C. So first I have applied for load extension in that first test report person take charge to sign on test report. Then as per the advice from torrent I have purchased new ELCB which cost of 1500rs then Torrent have deposited 5760rs as security deposit for extension of 5kw and after 2 days torrent send me notice about to require high...
Helpful
12 other people found this review helpful
12 found this helpful
2 Comments
Report
Copy
P
pratap deshpande
from Ahmedabad, Gujarat
Feb 22, 2017
Report
Copy

Incorrect address on electricity bills

Address: Ahmedabad, Gujarat, 380005
Website: www.torrentpower.com

Home address on electricity bill is incorrect. Spell mistakes and other references.Also when provide this bills as address proof in other services they enter the same incorrect address. Needs an updation from Torrent power team. Correct address should be - B-39, Maa Mehngiba Nagar, near Sant Shri Asharamji Ashram, Motera, Sabarmati, Ahmedabad-380005...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
N
Neetesh Saraswat Jolly
from Agra, Uttar Pradesh
Sep 26, 2016
Report
Copy

Change my load phase

Address: Agra, Uttar Pradesh, 282010

Hii my name is satish chand sharma my connection number is 95088
Address b-94 kedar nagar shahganj agra.

At present the supply of electricity to my connection through the phase. That phase overloaded most of the time. Because of overloaded phase voltage was fluctuating most of the time. Many of my electrical appliances destroyed because of voltage fluctuation.

So i requested you to please change my eletrical...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
T
Taruram
from Mumbai, Maharashtra
Feb 11, 2016
Report
Copy

Changing of name and address

Address: Thane, Maharashtra, 421305
Website: www.torrentpower.con

Hello madam/sir, I am the customer o[censored] respectively with torrent and msdec, last 15 -20years of one address from bhiwandi east, AND I am an government employee of bhiwandi muncipal and Name venkatlaxmi kurra meter no. Is B21352692 actually when I had applied for current bill of own name, own registration but on that I did not get for own, , that's why! we are using another meter of another person but we are paying bill every month respectively....
Helpful
72 other people found this review helpful
72 found this helpful
2 Comments
Report
Copy
B
Binay Acharya
from Ahmedabad, Gujarat
Oct 29, 2015
Report
Copy

Not getting ECS facility

Address: Gandhinagar, Gujarat, 382007
Website: torrent power

My Service No is 985216, Name :Gautam Acharya, Gandhinagar, Gujarat. I am paying my bills through ECS since very long, But from last two billinggs, the facility is automatically cut/stopped.I don't the reason, why? You are requested to let me know the reason for stopping it and again request to start it again from next billing....
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
V
vinayaksnaik
from Mumbai, Maharashtra
Sep 19, 2015
Report
Copy

POwer Cut off in my place

Address: Thane, Maharashtra

I ma writing a complaints towards my electricity Supply of Torrent Power, I am leaving at Kasheli Bhiwandi, Thane were Torrent supply electicity The wrost and Pathetic Service provider Please some one take a action againt them. The amount Chanrges are more compartitily high by Torrent and the service Provide to us is Pathetic The Call center number is busy most of the time, and when they piuckup every time same answer outage due to...
Helpful
56 other people found this review helpful
56 found this helpful
5 Comments
Report
Copy
S
sanjaykools
from Agra, Uttar Pradesh
May 28, 2015
Report
Copy

Application pending for Temporary Connection LMV-9 at Ram Raghu Palacia, Gailana, Agra

Address: Agra, Uttar Pradesh

Dear Sir, I had applied a new connection LMV-9 (2KW) on 16/04/2015 in the name RAM RAGHU HOSPITALITY PVT. LTD. for our new site viz. RAM RAGHU PALACIA situated at Village Gailana Mustkil, Agra vide Receipt no. 4294267 dated 16/04/2015 for Rs. 4760/-. Subsequently allotted service connection 5085442 and application serial no. 15/TS/800659. After about more than one month, there is no proper response for about connection. RAM RAGHU...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
realserv
from Ahmedabad, Gujarat
Aug 30, 2012
Resolved
Report
Copy
Resolved

Power Cut Off Fault

Address: Ahmedabad, Gujarat

Till date after this complain not any solutions come.


To,

Torrent Power Ltd.

Ahmedabad.



Sub.:- Power Fail Regularly not permanent solutions.



Dear Sir /Madam



MyTorrent Power Customer Service No is: 818407.



Name: TAHERA ABDULGANI SHAIKH


br...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sudhir Kulshreshtha
from Chittaurgarh, Rajasthan
Oct 11, 2010
Resolved
Report
Copy
Resolved

Running of meter very fast and against the prescribed norms.

Address: Agra, Uttar Pradesh

Dear Sir,

I am a domestic consumer of Torrent power Lts at 35,K.K.Nagar.Sikandra,Agra having Service Connection No.178819 of 5 Kw.
On[protected] this company has installed a unchecked meter which is runninmg very fast and against the normal parameters.from[protected].00 Pm to[protected] 11..am. This meter is giving 7313 units and the maximum demand is coming 43.24 Kwh against 5 Kw.I have made the complaint to the...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amitagg
from Mumbai, Maharashtra
Jun 26, 2010
Resolved
Report
Copy
Resolved

improper power supply and then asking minimum usage of electricity units

Address: Uttar Pradesh

sir

at the cost of maintaince they are cutting power supply for 3-4 hrs on an average every day.


i am having a manufacturing unit and connection of 30 hp . the power cuts are usually during working hrs. more then 2-3 hrs per days, and after that the company is sending the bill for the minimum usage .

jst tel me how can i use my units to minimum level when there is no power supply during...
Helpful
Found this helpful?
40 Comments
Report
Copy
M
Mkpushpak
from Mumbai, Maharashtra
Jan 10, 2025
Report
Copy

Address: Room No 103, Vighnesh Apartment, Diwa East

I Manoj Kumar Balkeshwar Pushpak Consumer No.[protected] Service No. :[protected] Meter No.: 65-C0072505 have a serious concern about Billing as under:

My Meter has been installed on 03 September 2024 and 1st Meter reading date was 19 Oct 2024 means almost 45 days only. My bill was generated on 22 Oct 2024 Amount Rs.5640 which is irrespective and not affordable by a domestic user.

Although I have paid yet as considering may be some technical glitches and adjusted later by your administration but the 2nd Bill Amount of Rs. 4340 for November 2024 generated on same pattern so I called to customer care variously but they also not giving a satisfactory solution and telling that all our reading and system is ok you should make a payment.

I am not in condition to pay this kind of heavy amount so please do something in my favour. The customer care representatives are talking like Techies that "please check your Earth ground is open", "maybe your device is consuming high electricity" like so. Please take my concern as seriously as I am not in position to pay that much money as I am a private company worker.

My humble request to please consider my situation and get justice for me.

Thanks and regards,
Manoj Kumar
Torrent Power customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Akshaysj92
    Apr 24, 2024
    Report
    Copy

    Address: Old Agra Road, Anjur Phata, Bhiwandi-421302 (Maharashtra) Phone No. : 02522-241900

    I live in a 2 bhk flat in near mankoli and my electricity bills is very high which is more than 17000 for the month of april was somewhere arounf 11000 last month, when I called customer care I got to know the meter had a reading of 1200 units this month
    can someone please get this checked and fix it.

    Its a lot for a middle class person to pay.
    Torrent Power customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Poojakumari123
      Dec 18, 2023
      Report
      Copy

      Address: Sanjay nagar main road side before Ncp office mumbra thane 400612

      Dear sir

      Ther are three shop who use illigle light in shop direct connection
      1 suger cane juice shop
      2 shawarma shop
      3 metal shop illgle made on road

      Mumbra
      Sanjay nagar
      Opp choudhay sweet
      Before shree ji medical
      Gav devi road
      400612
      Torrent Power customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rahul S. Makwana
        from Gandhinagar, Gujarat
        Nov 21, 2023
        Report
        Copy

        Address: 1636/2, sector 2d, Gandhinagar, Gujarat

        Light has been fluating for last two days
        Torrent Power customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nida2710
          from Mumbra, Maharashtra
          Nov 21, 2023
          Report
          Copy

          Address: 405/B Wafa Tower, Sharifa Road, opp Amrut Nagar, Mumbra

          My consumer no[protected], Meter no : 65-C0035751, T no.[protected], BP no. [protected]. I have received two bills after installation of new torrent meter Rs.[protected] unit for Oct 23) and Rs.15015.22 (1036 unit) Nov 23). Which is very high. I am attaching consumption information in the bill dt Nov 2023.

          Details of consumption information from Nov 2023 bill (copy enclosed)
          Month MAY 23 JUN 23 JULY 23 AUG 23 SEPT 23 OCT 23 NOV 23
          Unit[protected] 1036

          Kindly look into the matter as the unit has jumped 10 times then previous history. There may a faulty meter or someone has taken the connection through my meter or wrong connection. Your action in this matter for checking the connection or change the faulty meter immediately and send to lab for lab testing by replacing with new.

          Your action in this regard is highly appreciated.

          Regards
          Naseem Shaikh
          Flat No.405/B, Wafa Tower,
          Amrut Nagar, Mumbra
          Mobile [protected] or [protected]
          Torrent Power customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Jitendra sinh kumpavat
            Jul 23, 2023
            Report
            Copy

            Address: C-101 Arihant plaza, opp Ganesh dwar bungalow,

            Monthly bill going to increase month over month. Verbally already informed but no any solution till the time
            Torrent Power customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit