Torrent Power Complaints & Reviews

So many Street lights not working in sector 23

This starts when I went to torrent office to pay for my electricity bill but there was a employee, who was ver rude and doesn't reply properly.

Huking super 7yes experience me sir plz job rivmat and 12pass sir .. Hindi English language kaptit [protected]@gmail.com.my whp neder [protected]..

Our meter was changed on August 12, 2022 without any prior notice.

After that, the latest bill showed massive units consumed. We have no change in the consumption of any electrical items, instead lesser power should have been consumed. I registered a complaint with torrent power through their email id. I even visited Torrent office, but received no comfortable response.

I had to pay an exhorbitant amount of Rs. 22, 241 that I had to pay because the officials came twice threatening to disconnent electricity connection, in spite of me telling them that I had registered a complain to relook into the new meter.

I Requested to send a professional to get the new meter tested, but received no proper response.

Customer ID - 3138452

Hi,

My connection on the name of Beena Dixit with service number[protected] has been disconnected on[protected].
When i contact torrent power in this context, they told me that it is disconnected on the request of DVVNL as there are pending dues on the property with some names that does not even exist and requested me to visit DVVNL regarding it.
When i visited DVVNL they told us that we need pay the dues regardless...

Here's my consumer number:[protected]

And now tell me how and why you guys are charging me bill of almost 2000 rupees every month when my consumption is too less, I just have 2 fans, A TV, A fridge and 2 tube lights. You think my consumption is justified with this amount you charging??? My friends have AC running 5-6 hours daily they get a bill of 2500 or 2600 now tell me how the heck this is happening with my bill then. Come visit check your meter and answer me.

Dear Sir,

I received my bill service number[protected] with only my mother's name mentioned on it .I kindly request you to add my name MANOJ KUMAR SINGH as a primary applicant.

Regards,
Manoj K Singh

Dongre Nagar. Kausa.Mumbra
Building: Noble house
Awing and Bwing
Almost all torrent meters have been tampered to reduce the reading.
Please send a team to check very strictly each and every meter.
Some are using direct connection to avoid meter readings. (Awing ground floor room no 3).

My electricity metre was replaced around 28-29 Aug 2022 and excess bill was generated without any proper meter reading.
I registered the complaint and was assured that will be compiled in next bill but instead of compiling, company is asking me to pay the non serialised reading amount.kindly help.

Sir Dariya Khan Ghummat shaibuag Ahmedabad Gujarat me Jabbar khan Hamida Ben chori ki light jalate hi hai oar aju baju me bhi derhaki hi Hamida ka Galla hi usme bhi chori ki light jalate hi

The meter reading of tottent meter is way too much as compared to actual consumption since past 3 months.

My consumer no is [protected]
My power consumption is fixed but last 2-3months mitter reading is too high.
Always my bill was 800-900/- but from last 2 months My bill is 1600/- 1700.

I am requesting you to please check and resolve the problem and also requesting for the my exces amount refund.

Thanks for your consideration.

Ashwani chitranjan Singh
Roop Kamal complex Jai mata di compound
Kalher Bhiwandi 421302
Mo.[protected]

My usage amount is Rs 3000 and I've been asked Rs 4500 as a security deposit again while my account already has Rs 1200 as a security deposit. So the total bill amount is Rs 7500 now.
Why do I have to pay the security deposit again and again. What is the use of it. I'd rather keep my money secured in my savings account than keeping it with torrent.
It makes no sense to ask for a security deposit amount which is even more than...

Sir,
My name is Syed Wasi Haider Rizvi. I have purchased a house in Dayal Bagh on 9th June 2021 at
House on Part of Plot No.-152, Part of Khasra No.-355, at Jaganpur Mustkil, Agra jointly with my wife
Duae Zehra Rizvi. Since there were some 11 KVA lines over the house. I visited the torrent office, Sanjay
Place, Agra. I received a quotation from Torrent Power Ltd. of Rs. 1, 58, 408/- (Rs. One Lac Fifty Eight
Thousand Four Hundred Eight Only) to shift the line from my house. I have made the payment of Rs.
1, 58, 408/- on 27.05.2022 vide receipt No. 20868363, Invoice No. [protected] as demanded by Torrent
Power Ltd. vide cheque No. 479454 dated 26.05.2022. I visited many times Torrent office regarding wire
shifting status from my house, but all the time I was intimated that it will take time. Suddenly one day I
visited the house and saw that some wires have been shifted. My neighbour has informed me that some
persons from torrent have removed/shifted the wire from my house. I did not receive any call or
message from torrent Power Ltd that wire from my house is being shifted. But two wires have not been
shifted. I have to construct some portion of my house on first floor, but some wires are still there over
my house. Now I don't understand what to do, I have not received any satisfactory reply from Torrent
Office, Sanjay Place, Agra. I request you to please look into the matter and do the needful. I want all the
wires to shift from my house.
Thanking You,

Date: 11.09.2022
Place: Agra

Syed Wasi Haider Rizvi
[protected]

SERVICE NO.[protected]
RECEIPT NO 20868363

Connect.[protected]@torrentpower.com
connect.[protected]@torrentpower.com

Hi,

This is Abhishek Suri S/o Lt. Mr. Vinay Kumar Suri B 43 New Agra, Behind Chungi School. CONNECTION NO.[protected]

This is application is herewith to rectify my billings since Jan 2019 till Date. I visited the customer service desk as on Saturday 3rd September 2022 with token no. AC0056 to the representative girl sitting there stating after seeing my bill that the load allighned is 4.4 KW in the metered connection and has been automatically increased to somewhere 5.5 KW APPROX as per the requirement since 2019 and not decreased since then wherein the consumption is less than a limits of 2 KW. I asked if the load increased automatically without informing the customer then I paid the penalty charges but it should also be reduced automatically if not in consumption, she refused and said that is is system generated and untill unless we ask to do that they will not reduce to its original 4.4 KW.

Finally we ended up at nothing and there is no one to listen thereof and I am bounded to right this email to kindly AUDIT MY BILLS since Jan 2019 till Date and specially from JAN 2022 TILL DATE AS the bills are normally going high insurers every season without my garages increases in house as they are reducing day by day for eg. I was using 2 AC before and now I am using only 1 AC and that to rare often in summers.

Requisite to kindly adjust the billing amounts and credit the rest into my account.

Thanks and Regards,

ABHISHEK SURI
[protected]
CONNECTION NO.[protected].

Respected Sir/Mam

Actually my plot is in Agra UP from there the Overhead HT Line is going through my boundary from which the construction is not to be held so i have register the complaint in torrent power ltd. for shifting that line. But the estimate that was made by the company is very high or not upto the UPERC cost data book afterwards i have also communicate this with company's concerned department but they just ignoring me or not resolve my issue. Kindly if possible can you please sort out from this problem. I am attaching my quotation with this complaint. Kindly find it

Thanking You

Pankaj Agarwal
Mob No. [protected], [protected]

Hi Sir/Mam

I want to increase the load of our house because of installation of solar pannel.

Can you please please let me know the process of this.

Contact : +[protected]...

Dear sir my slef sayra banu iqbal shaikh
Resident of 68 sur no. 598/3 bag-એ mohmmadi duplex Nr ashiyana society cenal રોડ oop beduji complex vatva 382443
Our service no[protected] issue date 05/02/2021 and already deposited amount paid 4160 05/02/2021 Receipt no 13824409 and aplicotin no[protected] but till date torrent has not issue the meter
I have many times visited the torrent power office but no response is given by them
So I have requested you to please resolv the problem as earliest
Also I have approach consumer complaint
Thanking you
Sayra banu Iqbal shaikh

NOT AT ALL EXPECTED FROM TORRENT POWER, RAISED CALL BACK REQUEST, RAISED COMPLAINT, RAISED GRIEVANCES, RAISED CONCERN, SENT A MAIL AS WELL, BUT NO RESPONSE AT ALL. ITS BEEN 24 HOURS, NO CALL, NO REPLY, NOTHING.

This is regarding to the bill status which is showing overdue, though the bill has been paid for the amount 8820/- on 16.08.2022 and also the same figure has been deducted from our bank. Payment has been done through UPI with reference number[protected]

Request to assist on this !

Service No :[protected]

Attached is the bank statement, where it reflects the amount with reference number.

Hi Team,

Meter reading is running very fast, i was not there at home for 1 and half days, before 1 and half day[protected] in the morning meter reading was 744 but i came to home[protected] at night 10 PM, meter reading wen to 754 even all the units were switched of except refrigerator, I got shocked about this. before were MSEDCL there were we have not faced such kind of issue. please look into it on priority. we are using only 2 to 3 units (1 Fan, refrigerator & 2 led bubs if not required we switch off the units) this kindly of issue we were not faced.

BR
Dinesh