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Torrent Power Complaints & Reviews

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Updated: Mar 8, 2026
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Torrent Power reviews & complaints page 2

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K
Khushbu04
from Mumbra, Maharashtra
Mar 28, 2023
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Address: Mumbra (400612)

What is the problem of this company, since it has come, people have been harassed, last time our bill was 1300, now direct 4500 has come, without doing much using it is the limit, why is the complaint of the people not solved?
Torrent Power customer support has been notified about the posted complaint.
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    sandyparihar
    from Ahmedabad, Gujarat
    Mar 14, 2023
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    Bill is too high as per consumption

    Address: Ahmedabad

    From the November to March season is of winter and i was using 1 Fan, 1 LED Tubelight, 1 TV and 1 Fridge and everytime bill was coming Rs. 300 to 500 but this time for the November to December 2 month bill is comes Rs. 1300 and January and February 2 month bill is Rs. 1100.
    Just a common sense talk in the winter season who use fan, AC other appliances then without consuming high wattage appliances why bill is coming too much from the...
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    B
    Bharatak
    from Gandhinagar, Gujarat
    Feb 8, 2023
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    So many Street lights not working in sector 23
    Torrent Power customer support has been notified about the posted complaint.
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      M
      Moen 123
      from Mumbai, Maharashtra
      Jan 3, 2023
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      Address: Mumbra

      This starts when I went to torrent office to pay for my electricity bill but there was a employee, who was ver rude and doesn't reply properly.
      Torrent Power customer support has been notified about the posted complaint.
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        V
        Vaghela Kartik
        Dec 29, 2022
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        Address: 2/ Neelkanth society CTM ramol rod amdbad 380026
        Website: www [email protected]

        Huking super 7yes experience me sir plz job rivmat and 12pass sir .. Hindi English language kaptit [protected]@gmail.com.my whp neder [protected]..
        Torrent Power customer support has been notified about the posted complaint.
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          T
          TuliChants
          Dec 21, 2022
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          Address: TuliChants, Behind Seema Hall, Opp Devnandan Avenue, Anandnagar Road

          Our meter was changed on August 12, 2022 without any prior notice.

          After that, the latest bill showed massive units consumed. We have no change in the consumption of any electrical items, instead lesser power should have been consumed. I registered a complaint with torrent power through their email id. I even visited Torrent office, but received no comfortable response.

          I had to pay an exhorbitant amount of Rs. 22, 241 that I had to pay because the officials came twice threatening to disconnent electricity connection, in spite of me telling them that I had registered a complain to relook into the new meter.

          I Requested to send a professional to get the new meter tested, but received no proper response.

          Customer ID - 3138452
          Torrent Power customer support has been notified about the posted complaint.
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            K
            Kritagya Dixit
            Dec 7, 2022
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            Temporary Disconnection

            Address: 29/197, mansa devi gali, raja mandi, agra, 282002

            Hi,

            My connection on the name of Beena Dixit with service number[protected] has been disconnected on[protected].
            When i contact torrent power in this context, they told me that it is disconnected on the request of DVVNL as there are pending dues on the property with some names that does not even exist and requested me to visit DVVNL regarding it.
            When i visited DVVNL they told us that we need pay the dues regardless...
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            S
            Soulkar
            from Mumbra, Maharashtra
            Dec 3, 2022
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            Address: Shil Mumbra Kalwa

            Here's my consumer number:[protected]

            And now tell me how and why you guys are charging me bill of almost 2000 rupees every month when my consumption is too less, I just have 2 fans, A TV, A fridge and 2 tube lights. You think my consumption is justified with this amount you charging??? My friends have AC running 5-6 hours daily they get a bill of 2500 or 2600 now tell me how the heck this is happening with my bill then. Come visit check your meter and answer me.
            Torrent Power customer support has been notified about the posted complaint.
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              M
              maojjsinghh
              from MUMBAI, Maharashtra
              Dec 1, 2022
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              Address: Bhiwandi

              Dear Sir,

              I received my bill service number[protected] with only my mother's name mentioned on it .I kindly request you to add my name MANOJ KUMAR SINGH as a primary applicant.

              Regards,
              Manoj K Singh
              Torrent Power customer support has been notified about the posted complaint.
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                F
                Faisal Abdul Aziz
                Nov 28, 2022
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                Address: Khardi gaon, kausa

                Dongre Nagar. Kausa.Mumbra
                Building: Noble house
                Awing and Bwing
                Almost all torrent meters have been tampered to reduce the reading.
                Please send a team to check very strictly each and every meter.
                Some are using direct connection to avoid meter readings. (Awing ground floor room no 3).
                Torrent Power customer support has been notified about the posted complaint.
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                  R
                  Rahuld2hVerma
                  from Agra, Uttar Pradesh
                  Oct 19, 2022
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                  Address: Agra

                  My electricity metre was replaced around 28-29 Aug 2022 and excess bill was generated without any proper meter reading.
                  I registered the complaint and was assured that will be compiled in next bill but instead of compiling, company is asking me to pay the non serialised reading amount.kindly help.
                  Torrent Power customer support has been notified about the posted complaint.
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                    C
                    Chepai
                    from Ahmedabad, Gujarat
                    Oct 15, 2022
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                    Address: Dariya Khan ghummat shaibhuag
                    Website: TORRENT POWER

                    Sir Dariya Khan Ghummat shaibuag Ahmedabad Gujarat me Jabbar khan Hamida Ben chori ki light jalate hi hai oar aju baju me bhi derhaki hi Hamida ka Galla hi usme bhi chori ki light jalate hi
                    Torrent Power customer support has been notified about the posted complaint.
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                      K
                      kkeyben
                      from Agra, Uttar Pradesh
                      Oct 10, 2022
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                      The meter reading of tottent meter is way too much as compared to actual consumption since past 3 months.
                      Torrent Power customer support has been notified about the posted complaint.
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                        A
                        Ashwanirina
                        from Mumbai, Maharashtra
                        Sep 24, 2022
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                        Address: Ashwani chitranjan Singh Roop Kamal complex Jai mata di compound Kalher Bhiwandi 421302 Mo.9930781257

                        My consumer no is [protected]
                        My power consumption is fixed but last 2-3months mitter reading is too high.
                        Always my bill was 800-900/- but from last 2 months My bill is 1600/- 1700.

                        I am requesting you to please check and resolve the problem and also requesting for the my exces amount refund.

                        Thanks for your consideration.

                        Ashwani chitranjan Singh
                        Roop Kamal complex Jai mata di compound
                        Kalher Bhiwandi 421302
                        Mo.[protected]
                        Torrent Power customer support has been notified about the posted complaint.
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                          S
                          sanah shaikh
                          Sep 15, 2022
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                          Rs 4500 Security Deposit Demand from Torrent

                          Address: Udhna , surat

                          My usage amount is Rs 3000 and I've been asked Rs 4500 as a security deposit again while my account already has Rs 1200 as a security deposit. So the total bill amount is Rs 7500 now.
                          Why do I have to pay the security deposit again and again. What is the use of it. I'd rather keep my money secured in my savings account than keeping it with torrent.
                          It makes no sense to ask for a security deposit amount which is even more than...
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                          W
                          Wasi Rizvi
                          Sep 11, 2022
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                          Address: House on part of Plot No.-152, Part of Khasra No. - 355, at Jaganpur Mustkil, Agra

                          Sir,
                          My name is Syed Wasi Haider Rizvi. I have purchased a house in Dayal Bagh on 9th June 2021 at
                          House on Part of Plot No.-152, Part of Khasra No.-355, at Jaganpur Mustkil, Agra jointly with my wife
                          Duae Zehra Rizvi. Since there were some 11 KVA lines over the house. I visited the torrent office, Sanjay
                          Place, Agra. I received a quotation from Torrent Power Ltd. of Rs. 1, 58, 408/- (Rs. One Lac Fifty Eight
                          Thousand Four Hundred Eight Only) to shift the line from my house. I have made the payment of Rs.
                          1, 58, 408/- on 27.05.2022 vide receipt No. 20868363, Invoice No. [protected] as demanded by Torrent
                          Power Ltd. vide cheque No. 479454 dated 26.05.2022. I visited many times Torrent office regarding wire
                          shifting status from my house, but all the time I was intimated that it will take time. Suddenly one day I
                          visited the house and saw that some wires have been shifted. My neighbour has informed me that some
                          persons from torrent have removed/shifted the wire from my house. I did not receive any call or
                          message from torrent Power Ltd that wire from my house is being shifted. But two wires have not been
                          shifted. I have to construct some portion of my house on first floor, but some wires are still there over
                          my house. Now I don't understand what to do, I have not received any satisfactory reply from Torrent
                          Office, Sanjay Place, Agra. I request you to please look into the matter and do the needful. I want all the
                          wires to shift from my house.
                          Thanking You,

                          Date: 11.09.2022
                          Place: Agra

                          Syed Wasi Haider Rizvi
                          [protected]

                          SERVICE NO.[protected]
                          RECEIPT NO 20868363
                          Torrent Power customer support has been notified about the posted complaint.
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                            T
                            truesuri
                            from Agra, Uttar Pradesh
                            Sep 8, 2022
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                            Connect.[protected]@torrentpower.com
                            connect.[protected]@torrentpower.com

                            Hi,

                            This is Abhishek Suri S/o Lt. Mr. Vinay Kumar Suri B 43 New Agra, Behind Chungi School. CONNECTION NO.[protected]

                            This is application is herewith to rectify my billings since Jan 2019 till Date. I visited the customer service desk as on Saturday 3rd September 2022 with token no. AC0056 to the representative girl sitting there stating after seeing my bill that the load allighned is 4.4 KW in the metered connection and has been automatically increased to somewhere 5.5 KW APPROX as per the requirement since 2019 and not decreased since then wherein the consumption is less than a limits of 2 KW. I asked if the load increased automatically without informing the customer then I paid the penalty charges but it should also be reduced automatically if not in consumption, she refused and said that is is system generated and untill unless we ask to do that they will not reduce to its original 4.4 KW.

                            Finally we ended up at nothing and there is no one to listen thereof and I am bounded to right this email to kindly AUDIT MY BILLS since Jan 2019 till Date and specially from JAN 2022 TILL DATE AS the bills are normally going high insurers every season without my garages increases in house as they are reducing day by day for eg. I was using 2 AC before and now I am using only 1 AC and that to rare often in summers.

                            Requisite to kindly adjust the billing amounts and credit the rest into my account.

                            Thanks and Regards,

                            ABHISHEK SURI
                            [protected]
                            CONNECTION NO.[protected].
                            Torrent Power customer support has been notified about the posted complaint.
                            Sep 09, 2022
                            Updated by truesuri
                            Nothing happened yet and there is no contact from them yet...
                            Sep 15, 2022
                            Updated by truesuri
                            Nothing happened yet and there is no contact from then yet
                            Sep 22, 2022
                            Updated by truesuri
                            Not.contacted yet
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                              P
                              piyushag32
                              from Agra, Uttar Pradesh
                              Sep 3, 2022
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                              Address: 6, Raghunath Nagar, Suresh Plaza Market, Opp. sanjay place, M.G Road Agra UP 282002

                              Respected Sir/Mam

                              Actually my plot is in Agra UP from there the Overhead HT Line is going through my boundary from which the construction is not to be held so i have register the complaint in torrent power ltd. for shifting that line. But the estimate that was made by the company is very high or not upto the UPERC cost data book afterwards i have also communicate this with company's concerned department but they just ignoring me or not resolve my issue. Kindly if possible can you please sort out from this problem. I am attaching my quotation with this complaint. Kindly find it

                              Thanking You

                              Pankaj Agarwal
                              Mob No. [protected], [protected]
                              Torrent Power customer support has been notified about the posted complaint.
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                                S
                                Sagar1999
                                from Ahmedabad, Gujarat
                                Sep 3, 2022
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                                Extension of load

                                Address: Block no 6 Old G-ward Kubernagar Ahmedabad

                                Hi Sir/Mam

                                I want to increase the load of our house because of installation of solar pannel.

                                Can you please please let me know the process of this.

                                Contact : +[protected]...
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                                A
                                Ansari julaya Mohammed Nasir
                                from Ahmedabad, Gujarat
                                Aug 29, 2022
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                                Address: 68/bage Mohammedi duplex vatva 382443

                                Dear sir my slef sayra banu iqbal shaikh
                                Resident of 68 sur no. 598/3 bag-એ mohmmadi duplex Nr ashiyana society cenal રોડ oop beduji complex vatva 382443
                                Our service no[protected] issue date 05/02/2021 and already deposited amount paid 4160 05/02/2021 Receipt no 13824409 and aplicotin no[protected] but till date torrent has not issue the meter
                                I have many times visited the torrent power office but no response is given by them
                                So I have requested you to please resolv the problem as earliest
                                Also I have approach consumer complaint
                                Thanking you
                                Sayra banu Iqbal shaikh
                                Torrent Power customer support has been notified about the posted complaint.
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