Toyota — Complaint for service center and employees

Address:

Thirty Six Automobiles Pvt. Ltd.|| C-108,109,Mayapuri Industrial Area, Phase-II || New Delhi-110064

I Never seen such a poor service like 36 TOYOTA MAYAPURI spoiling the name of Toyota. We have given the car to service center on 18 Sept 2022. they have generated the insurance invoice and insurance amount settled but my vehicle they are not delivering . They are saying that the parts have been ordered and will come on 19th November 2022 and it is also expected they were saying the parts are not available yet. Why didn't you order the parts earlier? Why is it taking so long for the parts to arrive? You guys had committed work will be done in 3 weeks but it is about to be 2 months and the work did not happen. Look, how irresponsible they are, such unprofessionalism. When I asked the exact time in the written, when the parts would come, then they said that it will come on November 19 or before that they were kept on lying that parts would come in 2-3 days. I am truly frustrated now It is getting hectic for me to compromise my work and following you everyday and visit their . Each of your executives do different talks. They lie