[Resolved]  Trai — dth service not available after recharge 1 year

Address:Ratlam, Madhya Pradesh, 457226

I was recharge independent tv one year pack on 23 rd december 2018 independent tv promise for 12 hd channel and all common famus channel al viewing 1 yr uninterpreted, trai say no on january end so independent tv block all hd channels, after some time zee pack was block, after some time star & sony/ colors pack also block by independent tv, in march some channels are start view in that time independent tv say trai was no allowed to view all pay channels, after 12 june 2019 independent tv is shutdown, call center is no replay / also trai was not answering about consumer care, i was also complent to trai but no answer till today. Do some thing for all independent tv consumer.
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Aug 6, 2021
Complaint marked as Resolved 
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Independent dth tv cheated us. They are not providing service. They always disturb channels. Please take a disciplinary action against him
DishTV Customer Care's response, Jul 11, 2019
Dear Abhimanyu,

DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact details with us at write2us@dishtv.in.

Regards,
Online Team
DishTV
Independent TV Services stopped working after 4 month where i have paid 2200 for whole year subcription. I am really not able to understand when Independent TV was offering this yearly plan and was doing this fraud, wasn't Trai aware of this ? I need my money back.
DishTV Customer Care's response, Jul 11, 2019
Dear Customer (Kalyab),

DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact details with us at write2us@dishtv.in.

Regards,
Online Team
DishTV
Videocon customer ID number[protected]
not showing DD sports free to air channel and put message it is as per high court order. Also star sport not showing despite paying. Had paid for platinum HD pack at for full year but even than channels off air
d2h Customer Care's response, Jul 5, 2019
Dear Manish,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards
My videocon d2h id is[protected].
I choosen my pack but videocon does not provide services according to my pack. When I call videocon then customer care can not satisfied me. Some pack like malayalam and maratha combo etc is added without any requests from my sides.
d2h Customer Care's response, Jul 5, 2019
Dear Nitesh,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards
Dear Customer (kimtee),

We are sad to hear about the experience you had. You can get this channel along with all your other favorite channels as per your wish with DishTV. Kindly share your contact details with us at [protected]@dishtv.in.

Regards,
Online Team
DishTV

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