Trai — I'm complaining against videocon d2h service provider. | |||
My customer id is 32794029 My name is shubham agrawal i had received a sms about monthly pack of 165 rs with benefits of 180 channel + 14 premium channels after that i did confirm about this sms to videocon operator they also told me if i recharge with 799 so i will get same benefits for six months so I have recharged 799 for six months but my new pack is not updated. I have complained to videocon d2h service operator but they are not solving my problem please sir help me. My contact no. Is [protected] My mail i'd is - [protected]@gmail.com Was this information helpful? | |||
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TRAI customer support has been notified about the posted complaint. | |||
 10 Comments | |||
Comments
I paying full package of channels. Still not come in pay channels. I call act cable operator. But he's doesn't respond. Please solve my problem.
Reply
Dear Shubham,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
Hi team
Mob.no. [protected] jo bsnl ka h jisko JANUARY Me Airtel se bsnl me port kerwaya tha. 18 Feb. Se incoming call block ho gaya h. Outgoing call ho rehi h validity bhi June tak h. Dear sir ye mera VERY important no. H juldi unblock kerwaye. DULICHAND, JHUNJHUNU, RAJASTHAN, PIN 333515 CONTACT NO. [protected]
THANKS.
Mob.no. [protected] jo bsnl ka h jisko JANUARY Me Airtel se bsnl me port kerwaya tha. 18 Feb. Se incoming call block ho gaya h. Outgoing call ho rehi h validity bhi June tak h. Dear sir ye mera VERY important no. H juldi unblock kerwaye. DULICHAND, JHUNJHUNU, RAJASTHAN, PIN 333515 CONTACT NO. [protected]
THANKS.
As I m out of station behind me my tv channels got blocked without any information now i m unable to contact the customer care support all no are busy n switched off i want to place a complaint against videocon d2h service they just igonre my calls all no are busy or switched off now i m unable to watch my tv channels
d2h Customer Care's response, Apr 17, 2019
Dear Tanu,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.
Regards,
Team d2h
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.
Regards,
Team d2h
R/s
In FTA chanel list, there are not appropriate chanel, so please give right to select Chanels in FTA list. In ₹154, you do not give us favorable chanel, because you say that " ap jis chanel ko deghenge usi ke paise dene hoge". So please kindly grant my request as possible as.
THANKING YOU!
Your faithfully
UCN custemer(R. R. Kachewar)
In FTA chanel list, there are not appropriate chanel, so please give right to select Chanels in FTA list. In ₹154, you do not give us favorable chanel, because you say that " ap jis chanel ko deghenge usi ke paise dene hoge". So please kindly grant my request as possible as.
THANKING YOU!
Your faithfully
UCN custemer(R. R. Kachewar)
I am a customer of d2h service my customer ID is[protected].after TRAI new rules I have selected my pack and submitted to d2h service provider but after confirmation from service provider also my channels are not running I have called so many but no response because of this am writing to you.please resolve my problem..
d2h Customer Care's response, Apr 17, 2019
Dear Khadeer,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.
Regards,
Team d2h
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.
Regards,
Team d2h
Vijayawada SITI. Cabel service provider intentionally interepting the DD sports channel (free) rely in cricket match live timings. Please take necessary steps on this intentional things by SITI Cabel service provider.
Dear Shubham,
We would like to inform you that as we have checked your package has been already migrated as per the TRAI guidelines. Kindly let us know if you need any further assistance.
Regards,
Team d2h
We would like to inform you that as we have checked your package has been already migrated as per the TRAI guidelines. Kindly let us know if you need any further assistance.
Regards,
Team d2h
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