Trai — sun direct - (mandatory base pack selection) | |
Team, I am a sun direct customer. As per the new regulation, i would like to select the channels which i wish to watch. But based on the information from the service provider, i forced to take any of the base pack which includes a lot of channels that i don’t want to subscribe. Unfortunately, the base charge itself is high to afford. Also, the base pack concept which they are following is the same one before the new rules, no changes and benefit to the customers (In fact additional burden, due to high base pack cost). Addressing this in front of the forum, for your kind information and action on this. Thank you! Was this information helpful? | |
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TRAI customer support has been notified about the posted complaint. | |
 6 Comments | |
Comments
From 1Month independent TV service stopped due to signal lost error. Independent customer support from no single call & message & no starting sevice confirm date. Please take a street action on independent TV broadcasting.
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Reply
We are receiving everyday 2 messages from Team Ideal on [protected]
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bygging's reply, Jul 6, 2019
We are receiving everyday 2 messages from Team Ideal on 9820466941, we called Team Ideal Pvt Ltd., but they say they have not sent us any sms. Then we tried called Airtel and our Mobile server is airtel, even they said they cannot trace the message coming from. Hence we request you to please track the same as we are not aware of the msg related to.
Thanks
Thanks
bygging's reply, Jul 11, 2019
Till date we have not received any reply form you
I am buying independent tv near about 8 to 9 month of 1 year service balance in company side but now company service stop i want to my money to refund very poor service last 5 month same error come when I call you customer care they will not responsible ans and always call not connecting
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Free chanel (DD Sports) not providing during world cup matches by our operator(SITI CABLE) At jwalapur. We have already noted our complaint to our operator but still problem not resolved.kindly look into the matter so that we may able to watch matches
Please help me
I am yash jadhav my D2H ID 24910270 My set up box not working properly that's why I will call many time call center answer me technical issues please call 2 hours later call disconnected then I will call 2 hours later than again same. Answer
Trai I will request you solved my problem
Thank you
I am yash jadhav my D2H ID 24910270 My set up box not working properly that's why I will call many time call center answer me technical issues please call 2 hours later call disconnected then I will call 2 hours later than again same. Answer
Trai I will request you solved my problem
Thank you
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