[Resolved]  Thomas Cook — bad service false submission of documents for visa

Address:Kozhikode, Kerala

we were cheated by THOMAS COOK by not providing proper travel documents and providing misleading travel documents for applying visa as a result of which our visa was rejected our letter and reply from swiss consulate enclosed below. I had complained to Thomas cook regarding the same and no favourable reply so far..





The Consulate General of Switzerland

Mumbai





Respected Sir / Madam,





I, Dr. Vandana Ravi holding Indian Passport Number Passport Number: J4162083 along with my Husband Dr. Ravi Kizhedath holding Indian Passport Number: G6341504 and our children Miss. Dia Ravi holding Indian Passport No L1309944 and Master. Arnav Ravi holding Indian Passport No L1309914 had applied for a Schengen visa with your good office last week (18 July 2013)

Me and m yhusband are working as professional doctors would like to proceed for a 07 days holiday to Europe on 31st July 2013 organised through Thomas Cook India Ltd, Calicut.



Our applications for visas were rejected with a letter from your office as attached, stating that the information submitted regarding the justification for the purpose and conditions of the intended stay was not reliable. We had provided all the credentials regarding our job, both o[censored]s are working as medical practitioners in reputed hospitals in Kerala.



We request your kind self to review your decision so that we can participate on our holidays scheduled to depart on 31st July. Kindly grant us permission to re-submit our applications through the VFS in Cochin tomorrow. Please Let us know if you require any additional documents to prove the purpose of our visit.



Since time is too short, if required we are ready to present ourselves before your esteemed office at Mumbai with all the necessary documents.

Request you to consider our application and grant us the necessary visa and oblige to avail our dream holiday with our kids.



Thanking you,



Yours truly,



Dr. Vandana Ravi

215/24, Aryankalam

Annara, Tirur PO,

Malappuram DT, Kerala 676101

Mob: [protected]

Mob Hospital[protected]





Subject: RE: Request to review decision for visa
To: "[protected]@gmail.com" <[protected]@gmail.com>
Cc: _EDA-Visa Mumbai <mum.[protected]@eda.admin.ch>


Dear Madam



Thank you for your eMail. Unfortunately this consulate has found some inconsistencies in your applications. After checking the file this Consulate has found that the hotel bookings for Switzerland mentioned in your application were untrue. This Consulate has checked back with the mentioned hotel and they have confirmed that no reservation was done on your name or by Thomas Cook during the specific period. This consulate therefore has to assume that Switzerland is not your main destination.



Since the agent has submitted misleading documents this Consulate has to refuse a visa in such a case as the applicant confirms with his own signature to take full responsibility for the authenticity of all the documents in his application.

Yours sincerely



Michael A. Bloch

Attach� / Deputy head of visa section



Consulate General of Switzerland

102 Maker Chamber IV, 10th floor
222 Nariman Point
Mumbai - 400 021
India
T: +[protected]/4/5
F: +[protected]/2285 0626

official e-Mail: mum.[protected]@eda.admin.ch
www.eda.admin.ch
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Aug 14, 2020
Complaint marked as Resolved 
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MICHAEL — REMI MAINTENANCE

Dear Sir,

I have received this email of the RBI is it true or false waiting for your reply please guide me

Regards

Michael f

On Thu, 17 Jun 2010 12:57:34 +0530 wrote
>ATTEN. Michael Fernandes
>
>This is to acknowledge the receipt of your response to the
>notification of your FUND.
>FROM.Standard Chartered Bank, London.
>
>(Five Million, Six Hundred Thousand British Pound )
>We have taken note of your personal details.
>Furthermore, we wish to notify you that the fund transfer cannot take
>place
>Until you completed the formalities.
>You are required to scan and send either your valid driving license
>or an international passport copy bearing your name for
>Identification purpose.
>send also your full bank account detail and your personal Mobile num.
>Get back to us with the details as soon as possible.
>Thanks and congratulations once again
>
>S . Gangadharan,
>Foreign Exchange Department
>Reserve Bank of India
>Central Office
>11th Floor, Central Office Building

PVT Travels — No proper documents

Dear All

Yesterday (12.07.10) I was travelled on PVT Travells from Trichendure to Chennai. The Bus was stopped after Madurai TollGate by RTO Office. He found the bus don't have any proper documents, so he seize the bus for 2:30 hrs. this was happend around 12:00am, around 30 passengers including kids and old peoples..

Problem 1: The travel agency don't have proper document on vehicle
Problem 2: The bus driver and co-driver don't have any knowledge to handle the passenger. they put all passengers in trouble for 2:30hrs.
Problem 3. Bus Agency changed 450rs fare. but there is no comfort,safty and entertinment (no TV)

Problem 4: RTO officer reacted too much to show him who is he and put all passengers in deficulty, because of this bus company..

but sorry iam not notice the bus number, driver names and rto officer name. but this was happen around 12:00am after maduri toll gate on tuesday 13.7.10..

Because of this problem i went to office very late, this case same for other passenger also..

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