Truecomretail — product shipping delay

Address:Sangli, Maharashtra, 416416
Website:Flipkart.com

I had ordered a product on 29th of september from flipkart and seller is truecomretail. The order id is : od[protected]. I had done emi payment as seller doesn't accept cod payment. Well the delivery date promised as per seller and flipkart is 25th of oct. Almost more than 26days! If it had been a cod order or a 1000rs product i wouldn't have minded, but as it's a expensive product and i payed the whole amount for it, also i have to pay to the bank from 13th of every month, it's not worth to wait for 1month for delivery of product. Also if by chance i cancel the product after 13th of oct. I will get force close charges applied by bank as the emi cycle will start already. Now i called flipkart and spoke with all but they say only seller can do what he wants and flipkart is helpless. So i raised a complain at national consumer helpline with complain no. 1653535. I mailed the same on 7th of oct and called them back. A person named vivek from senior department spoke with me and mailed me the same that he will forward my issue to seller and mail the seller and within 48 hours he will get back with a solution! Today is 12th oct, and still no reply from anyone. So please help me now!
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Oct 12, 2019
Updated by kunalshah9
The seller is nothing but Flipkart's sister company so It's not a private seller, and mi.com is shipping the same product from today ie. 12th of oct. I would have ordered from there but now it's too late as they will take the order and dispatch as per first come first service..
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I ordered samsung galaxy a10 yesterday at 90% off yesterday I.e 20th October, 2019. They promised one day delivery which I still not recieved. I payed through my paytm account. If the company cannot give the product I want my refund.

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    Sangli
    Maharashtra
    India
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