[Resolved] Samsung Led Tv 40d5000 — LED Panel malfunctioned within 2 months of warranty lapse. | |||
We bought 40D5000 from Jumbo Electronics, Amanora Town Centre, Pune on 18 March 2012 but all of a sudden in April 2013 LED Panel malfunctioned. To explain further whenever we switched the power on. The picture doubles up for 1st 10 mins after that it corrected itself. I have attached photo taken for reference. We called Samsung Service Engineer, he told LED panel has gone bad and it needs to be replaced. He said LED Panel will around Rs. 24000/- and it does not includes repair and other charges. My concern we buy these high cost TVs (Rs 54,800/-) with belief that they will work in good condition for atleast 8 to 10 years likewise other appliances in we handle them as per there guidelines. With such experience you feel cheat as warranty lapsed TV started malfunctioning. Its very disgusting even after using this TV properly, it went wrong. Can something to done as me and family have lost faith in Samsung Products. It looks they are out to cheat by providing inferior quality product by using high profile advertising. if they are best in LED Panels why this TV went wrong just as the warranty lapsed. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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Today 30th September 2009, I have purchased a New SAMSUNG DVD writer for my PC from a dealer named Top-N-Town, 10, Akash Deep Complex, P.L.Sharma Road, Meerut. He didn't check the product and assured me this is Samsung product which is not required to check. I installed the writer but it was not working, even not reading DVD's & CDs
I went back to dealer & asked him to replace the product but he didn't listen to me and directed me discourteously for a Samsung Service Canter. At Service Canter there was no any service engineer available. However they helped me to sort out the problem, they checked the card. They can call me tomorrow or after 15 days. But this is bad for SAMSUNG. I will not purchase Samsung product in future. The Samsung dealer is not listening, the service centre is working as collection centre. The Samsung customers care is also helpless.
I went back to dealer & asked him to replace the product but he didn't listen to me and directed me discourteously for a Samsung Service Canter. At Service Canter there was no any service engineer available. However they helped me to sort out the problem, they checked the card. They can call me tomorrow or after 15 days. But this is bad for SAMSUNG. I will not purchase Samsung product in future. The Samsung dealer is not listening, the service centre is working as collection centre. The Samsung customers care is also helpless.
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Samsung — Not repaired and 1 month lapse
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