UIDAI — not able to link aadhaar with mobile due to system inefficiency

Address:

Gurdaspur, Punjab, 143521

I am a non-resident indian. I came to india after 2 years and planned to link my mobile with aadhar card for the purpose of e-verifying my income tax return. I visited the suvidha center located at gurdaspur district administration complex multiple time on three consecutive days but job could not be done due to multiple reasons - power outage, staff on lunch break, failure on internet services, staff's log in failure etc. I had to stand in the que for 2-3 hours everyday. It is highly disappointing that we invest in the system that does not work at all or works highly inefficiently. No one ever considers the work hours lost.