Unique Identification Authority Of India [UIDAI] — virtual id still not allowed by mobikwik and no action taken by a govt. organisation for so long

Almost a month is gone since virtual aadhaar id was made mandatory but we customers are still losing lots of our money since mobikwik is only insisting on aadhaar card based kyc. I had complained so many times but surprised that even during the modi regime no action is being taken against such defaulting companies-this matter needs urgent attention by the government to safeguard public money and interest
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Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
Jul 27, 2018
Updated by Kannuu
Nobody picks up the calls made to various UIDAI executives nor replies to our e mails
Aug 07, 2018
Updated by Kannuu
I really fail to understand what UIDAI is doing in public interest even though complained against Mobikwik not accepting 16 digit VID for KYC and insisting on verification by only Aadhaar 12 digit no. and thereby forfeiting a heavy amount of our cashbacks every month-are the government agencies sleeping and not listeningf to citizen's problems?
UIDAI Ranchi had told me on phone that they would be able to enforce against Mobikwik after VID would become mandatory to be accepted by wallet companies but more than a month has lapsed and UIDAI people seem to be negligent in their duties inspite of repeated complaints by citizens of India.I fail to understand why no action is not being taken against Mobikwik inspite of the fact that Mobikwik has not introduced the VID feature in their apps.Are they having a soft corner for this fraud company?Why UIDAI is deaf to the customers pleas and are not pained by the experiences shared by the latter?Hopeless state of affairs in a democratic so called developing country where biased treatment and favouritism is being showered on a few at the cost and sufferings of the major part of society-nobody even picks up the calls made to UIDAI nor replies through e mails- a real pathetic state of operations! Where will the aggrieved go to then if there is nobody to listen to them?Hope my words would impact the so called law executors-I have been continuouslyfollowing up since May 2018 after suffering huge losses since long.
Aug 12, 2018
Updated by Kannuu
No action taken against defaulting companies by UIDAI -it is really disgraceful that a government organisation does nothing in public interest -VID was introduced long time back on 1-7-18 but still no action taken -further I’d we call different nos.posted on the website of the officials o[censored]IDAI nobody ever bothers to pick up our call and reply -even no replies are received on e mails
Aug 23, 2018
Updated by Kannuu
What is the use of such a forum where inspire of writing thousands of times no action is taken against defunct companies and we are losing our money every month -VID has still not enforced by UIDAI - fail to understand when the government would in fact take stringent steps against such companies like mobikwik-even banks like SBI does not insist on AADHAAR verification then how can mobikwik still insist on it and eat up our money for not submitting Aadhaar -they are not willing to accept other verification documents
Feb 16, 2019
Updated by Kannuu
Inspite of so many complaints the UIDAI authority is hopeless and could not stop MOBIKWIK from insisting on Aadhaar basedKYC verification instead of virtual Aadhar ID-where would the complainants go then?
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    Unique Identification Authority Of India [UIDAI] Phone
    +91 11 2348 1126 [Delhi]
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