[Resolved] UniverCell Telecommunications — Free Gift Pending for 3 months | |||
My name is Srinivasan. J. and I bought one Micromax Canvas Nitro for Rs.12, 500 at SKY WALK shopping mall, Poonamalle High Road, Arumbalkam, Chennai on 28.10.2014 and I was offered one Gold Coin worth Rs.250 and one BOOM Headset free for buying this mobile. They gave me the Gold Coin and said that the BOOM Headset is out of stock and will be available within a weeks time. After 15 days I again went to the showroom and enquired about the Headset, again the same reply was given and further they told me to receive the Headset from Avadi Branch, which nearby my home. But when I went there, they also said the same words. Today also (i.e.27.01.2015) I went to Avadi showroom and asked them and the same reply. Hence I request you kindly sir to handle my case with care make the necessary arrangements for me to get the Boom Headset as early as possible. My Name: J. Srinivasan, My Address: No.5, Thilagar street, Bharathiyar nagar, Pattabiram, Chennai-72, My Mobile No: [protected], My Email ID: [protected]@gmail.com Was this information helpful? | |||
Complaint marked as Resolved
UniverCell Telecommunications customer support has been notified about the posted complaint. Verified Support Feb 03, 2015 UniverCell Telecommunications Customer Care's response Respected Sir, UniverCell regrets for any inconvenience caused to you. We have arranged the Music Headset and it’s available in UniverCell Avadi showroom. We request to you collect the same. Kindly ask for Mr. Johnson – Showroom Manager who is been advised to take special care of your requirement. Thank you, Your's Faithfully, Customer Relationship Officer, UniverCell.
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+91 485 283 4042
No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661
THANKS FOR THE SUPPORT ONCE AGAIN.