UniverCell Telecommunications — RE Mobile IMEI number mismatch

Address:

Chennai, Tamil Nadu

Dear Sir/Madam, This is Rajasekar from chennai and i have bought a mobile phone (lumia720 model) in universal store velachery (31.08.2014). And in this IMEI number is mis matching and i am not able claim my warranty and it expired now. IMEI number in box and bill copy is same but mobile phone its different. In this phone am facing volume button key issue and toke this mobile to nokia care and they said mobile IMEI number and original bill (provided by universal bill) IMEI number is different after that only i came to know. Nokia care person told, this mobile was activated on 22.8.2013 and warranty period got expired.And the billing date was 31.8.2014, how can it possible? Please advice me. Please find the details below Mobile Make : Nokia Lumia 720 IMEI in Mobile : [protected] Billing IMEI : [protected] Date of Purchase : 31.8.2014 Contact No : [protected] Email ID : [protected]@gmail.com For your reference i have attached the bill copy. Thanks & Regards, Rajasekar