[Resolved] UniverCell — universal velachery branch fraud staff | |||
i have bought one samsung mobilebefore 5 months, so they didnt give head set till now and postponing everytime telling no stock and those staff r very irresponsible and talking rashly and giving there complaint id and telling if you want u post an complaint on us like tht, plzzzzz stop visiting univercell showroom in velachery. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved UniverCell Telecommunications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Respected Sir/Madame, UniverCell regrets for any inconvenience that may have caused you. Above given comments has insufficient information for us to track your purchase with us. Kindly contact us at [protected]@univercell.in to resolve this complaint. Thanking you, Your's Faithfully, Customer Relationship Officer
Reply
I also bought the samsung E7 mobile on Feb2015 at East Tambaram, chennai. I provide a PAYTM offer and it’s not working. I went to shop and ask means they are saying it’s not our responsibility go to PAYTM and fight with them and get the offer.
This is the way to treat the customer?
You have relationship with PAYTM, if you can’t get touch with them and resolve the customer issues ?
Please don’t go to Univercell at East Tambaram.
Suppose any mobile issues means they will ask you to go to mobile manufacture and fight them.
This is the way to treat the customer?
You have relationship with PAYTM, if you can’t get touch with them and resolve the customer issues ?
Please don’t go to Univercell at East Tambaram.
Suppose any mobile issues means they will ask you to go to mobile manufacture and fight them.
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No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661