Universal Travels — Paid AC Fare , travelled 16 hours for a 6 Hours in a Below rated Tempo Traveller | |||
We bought a ticket from Pondicherry to Coimbatore for AC Volvo Coach from Ibibo for Universal Travels on the 17 th of August ' 2014 with Booking ID - Operator PNR No. UNI1004576 and GOIBIBO booking Id - GOBUSMOB[protected] . The departure and arrival time of the Bus was suppose to be 17:30 and 02 :30 respectively . The Bus we were asked to board was a Non - AC coach which was intentionally travelled to 300 KM in wrong direction towards South side to Karaikal . Misbehaving driver stopped us at an unknown Stop where Police was called due to negligence of Driver and Misbehaviour of Driver with Passengers . After having waited for 5 hours at the Spot a small 15 seater Tempo was called and Reached Coimbatore at 10 :30 in Morning . The cost Payed to Traveller was 3700 for a Volvo bus for 5 passengers and this intentional negligence by the Traveller caused us a lot of emotional and stress . Mobile Number [protected] Was this information helpful? | |||
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Universal Travels customer support has been notified about the posted complaint. | |||
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+91 98 4222 1926
+91 98 4242 1926
Universal Travels #70, Omni Bus Stand Koyambedu, Chennai, Tamil Nadu, India
Greetings from Goibibo.
We apologize for the inconvenience caused . We accept your feedback and the same will be shared with the concerned operator.
Also note that this is certainly not how we operate and will make sure that such issues are not repeated to ensure hassle free travel for all the passengers.
Hope the above is in order for your understanding.
Sincerely,
Goibibo Team