[Resolved] Urban Company — Cheating in the name of waterproofing service. | |
Got my interior wall waterproofed by their so called professionals. Within a week water seepage started re occurring. Complained to their customer care on 31st March and they sent me a link where I uploaded pictures of the same. Next day they call me and ask if I would be available in the evening because the contractor who did the job would be re visiting for repair work. Gave 1star rating on Google play to which they asked me to mail them about my problem which happened on 4th of April. Today it's the 6th and yet no word. There's no option of contacting them again as they have left the current complain open. It would had been better if these people actually cared about their customers rather than showing fake concern on social media just to fool other people.
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Aug 10, 2021 Complaint marked as Resolved Urban Company customer support has been notified about the posted complaint. Verified Support Apr 07, 2021 Urban Company Customer Care's response Hi Vishal, We are sorry that we were not able to meet your expectations. We have highlighted this to the relevant team to look into. We will be calling you at the earliest and will share a resolution with you. Regards, Team UrbanCompany | |
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161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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