[Resolved]  Urban Company — fraud ac service technician harassing people

Address:	Indirapuram Ghaziabad
Website:	www.urbancomany.com

I had raised a job for ac service and repair with urban company for 9th july 20 and rs. 538 was paid online for the same before the service.

Technician rahul raghav came, did the basic cleaning service but the ac still did not work as he was not able to understand the problem and repair it. He left the job open with a promise of coming next day for fixing it. Next day he did not come and stopped answering the calls and lockdown was to start for 2 days from that evening (10th july). When i contacted the helpline, they said technician was on leave and he can't come today. So i got the job done from outside as lockdown was starting on friday night. He started calling after the lockdown was over on monday morning asking for money rs 2800 for repair work when he hadn't even repaired the ac. Although service charges were already paid before the job via app. Today he came to our society asking for money with the police, spoiled my reputation in front of a lot of society people. Thankfully i had the bills of outside repair shop, so he was sent back by the police itself. How dare he do so without even actually repairing the ac and leaving the job incomplete, not answering my calls and msg when i needed the work to be completed?? We are getting urban company blocked for entry into our society as this is the 2nd incident of misconduct in the recent past here. Uc may check their call logs when i had raised a complaint for job completion since this guy rahul raghav was not answeringy calls, after that in a call back from uc, the executive said he can't come as he is on leave. These guys think they will keep troubling people and your company will grow like this? Hiring fraud resources and giving worst experience and harrasing people!!! Never take any service from urban company!