[Resolved] Urban Company — fraud by plumber took 5500 and never returned | |
We booked a plumber through urban company. The guy came and checked the work. It's a work for my restaurant. He asked for 3000 rs for material, we paid in cash as he said we cannot pay online for material and went to take the material. He then came next day and started the work. In between he said he need more materials and asked to give him 2500 rs more. We paid in cash. Than he asked us to cancel the booking as he is going to take material and if we will not cancel the booking than his ratings will get downgraded. So we did as he said. It was yesterday morning, he gave us his personal number also. But since than we are trying to call him. He has blocked my number. He has fled with my 5500 rs. I have all the recorded conversations with him which was done over call. I have checked online also and this guy had done fraud earlier also. Check the below link https://www.consumercomplaints.in/urban-company-sink-repairing-left-unrepaired-c...⇄ Was this information helpful? | |
Aug 10, 2021 Complaint marked as Resolved Urban Company customer support has been notified about the posted complaint. Verified Support Aug 12, 2020 Urban Company Customer Care's response Hi Ram, We apologize for the inconvenience and disappointment that you experienced in dealing with our services recently. This is certainly not the kind of experience we intend to offer to our customers. We have registered your complaint. Your case manager will get in touch with you within 24 hours to assist you with your concern. Thanks & Regards, Team Urbancompany | |
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161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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We did not pay the money to any random plumber whom we found on the the Road. This guy was sent by the Urban Company. So if they have such employees who are working with them only to do the Fraud than its the fault of company that they are not taking strict legal actions against such employees.
I have already dropped 2 emails to your email ID but did not get any call back. Kindly arrange a call back.