[Resolved] Urban Company — Request Claiming Refund for no service provided by service engineer

Dattaraj Krishna Saidam

May 8, 2025

Address: 407-B, Trinity Business Park, L. P. Savani Road, Adajan, Surat - 395009

Dear Sir,
I am requesting the refund of prepaid charges due to no service. please do the needful at the earliest.
Regards
S. Dattaraj

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Feb 11, 2026

Complaint marked as Resolved

Urban Company customer support has been notified about the posted complaint.

Verified Support

May 09, 2025

Urban Company Customer Care's response Hi Dattaraj,
Thank you for reaching out to us. We would like to inform you that an automated refund of ₹1187 was initiated on 08 May 25, 02:09 pm for your cancelled AC Service and Repair service. Please note that it takes 5 to 7 business days for the amount to be credited back to your source account.
You can check with your bank regarding the refund with below-mentioned details:
Transaction ID - ad76bbb5a49145ba8214c
Refund Reference Number[protected]
We appreciate your understanding in this regard.