Urban Company — german classes

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307

My name is saru malhotra. We had hired shikha sethi as german language teacher. Actually we are shifting to germany, hence wanted our kid to learn german. Shikha visited us for a trial class and quoted rs 18000 lump sum to teach from 29th may to mid of july, since we will leave for germany on 21st. She mentioned that she'll come daily and will not restrict the class to 1 hour, so we agreed to hire her. But, to our disappointment, none of this turned out to be true.

She started the classes on 29th may and after 2-3 classes, she asked for complete payment of rs 18000. Based on the trust we had on urban clap, we paid her the complete amount. From the next day onwards, she started giving excuses for not being able to come. So far, she has come only for 13 days and on most of the days, she has not taught for more than 1 hour. Moreover, her teaching skills are very poor.

Today, she again did not come and messaged that she will not come for next 2 days as well. Frustrated with her attitude and cheating, we approached her to discontinue the classes and refund our money after deducting her charges for 13 days. We even went a step further on a good spirit to pay her for more hours than what she taught, but she is taking advantage of our leniency and is not ready to refund our money. Please help to get our refund of inr 12000
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I have booked a service on 21 then on same day I have cancelled that 1089 rupees deduced from my pay tm wallet toll now I have not received my money my contact number [protected]

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    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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