Urbanic Complaints & Reviews

Post the retun pick up i received email from Urbanic support team about the redund with reference ID.[protected]
RRN for refund ID: rfnd_MFakMJgGYSIZ36. As per this email dated 20th July, they have initiated the payment on 19th July. When I raised a dispute on non credit of this amount, they keep asking for the bank statement and closing the ticket. I have shared the bank statement in both PDF and bank app screne shot format, which...

I had ordered a button placket shirt from urbanic. Order ID[protected] . I did online payment through gpay. I returned the shirt as it was too big for me but did not receive the refund of Rs.972. Urbanic does not have a contact number so i emailed them. They said that the refund is processed from their side and it will reflect in my bank account in 7-10 days. But it has been more than 2 months now and still my refund of Rs 972 is...

I need my order to be confirmed and shipped ASAP I ordered a black dress my money got deducted and it's still under process...

I ordered a dress from urbanic and it's not confirmed yet my money is deducted and it's still under process...

I I'm akshita Vishnoi one of your coustomer I'm really unhappy with your service I applied for return the pickup agent didn't came for days after I applied for return and now you cancelled my return request after the time exceeded for return it's not fair
Why should I suffer because of your bad pickup policy
It's not great please try to resolve my issue
Or will never be able to trust you app for shopping
I'll...

I had ordered a coat and one more product my order id is[protected] and the amojnt is 1003 and i have received an empty box i have an video also as an proof while opening the packet i told urbanic about it but they are not helping me as a customer they just told me we cant do anything we have sent the order so plz look into the matter...

So I cancelled a order from Urbanic which I prepaid through GPay worth Rs 1013.They said refund was completed from their end on 19th july which was the date when I cancelled my order and they also added that money will reflect in my bank account within 7 to 10 business days.But its been 15 days I didn't get my refund yet which is just so irresponsible from Urbanic. I really want my refund back please help....

The dresses I want to order for many days it is out of stock please restock the product it is my humble request to you please 🥺❤️......

My order hasn't been delivered yet i placed order on 19th July 2023 and today it's been 28th July 2023 and my order hasn't been shipped yet it's still in processing stage how long will it take ? I want my order before 31st July 2023.

Order Id:[protected]...

My order has not been delivered yet i ordered on 19 July now it's been 28 July and my order hasn't been shipped yet . It's still in processing stage.Urbanic customer service is the worst I have ever seen it feels like you are taking to a bot. I want my order before 31st July ....

I ordered a dress from urbanic and it got delivered on 13th july. There was 10 days return window and i placed my return on 19th july order id[protected].
after multiple reminders no one came to pickup that parcel and 23rd july was the last date and on that date i got a message that my pickup is cancelled as 10 days is over now i cant put return request again.
They deliberately delayed my pickup so that on last day...

I orderd a jeans from the end of season sale with two different sizes. One medium size worth ₹922 and other jeans size small worth ₹872 (same jeans) . The jeans went out of stock and my order got cancelled. The payment was done in advance by online method (paytm). Now that my money is blocked i want the refund ASAP!
The order was placed on 10/7/23 and i received the cancelation mail on 11/7/23. I have been waiting for long but...

I wish to return the product which I bought (pullover tshirt) because I don’t like the quality and colour. It is still under the review process. Please give my money back...

I had ordered a dress from urbanic, It came totally different then the shown picture, I requested a return but they have cancelled my return request.
1. the return tag is still attached to the dress...

It's been 10 days and still I have not received my order. The tracking link show wrong information. I don't know what the customer service is doing they are saying the same thing form 4 days. Not even updating with the status of my package...

My order is still not delivered and it has been 10 days since I ordered. They are not even giving me the next estimated delivery date....

Dear urbanic I haven't received my refund but the refund has been processed since long days ago, iam very unhappy with this so I request you to credit my refund at my UPI account...

I have made request to return my parcel on 19 june 2023 and has given the immediate date of 20 june 2023 for it to get return and till today it has not attempted(23 june 2023). It is getting rejected continuously....

I ordered two tops from Urbanic, but I received one top in a different color. However, they have been continuously canceling my return request. They claim that I'm committing fraud because I had previously ordered the same top through my account. It is entirely possible for someone to like the same top but want it in a different color and order it again. Their attitude has been very rude, and they don't seem to value their customers. Despite...

This is to bring to your notice I had placed an order of 2 products which I wanted to return due to some fitting issues
It’s been more than 11 days since I have placed for return but still there is no response from them
On app it’s showing awaiting return but still no attempt is made from them despite my several reminders and calls.
Everytime they are sending me the SSA me reply that it will be picked up with 24hrs...