Van Heusen — new shirt got faded after 1 hand wash

V

vinay k thakur

from Dharwad, Karnataka

Address:

Varanasi, Uttar Pradesh, 221002

I purchased 3 shirts and 3 pants from van heusen outlet-sigra, varanasi and one of them got faded just after 1 wash. Its original color was blue and it has been changed to white just after1 wash. After so many complaints at sigra - varanasi outlet no executive/staff is entertaining us and we have already handed over the shirt 20 days ago and our problem is not yet resolved.
Now today[protected] they are replying that your problem cannot be solved (Neither they are replacing the same nor compensating to us and replying in a very harsh manner that it is not the fault o[censored]s (Van heusen).
We request consumer forum to accept our complain and give justice otherwise no any consumer will have trust on such a big brand. Kindly solve the issue.
My registere phn no is-[protected]

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Y

YASHASVI CHANDILA

from Noida, Uttar Pradesh

I have purchase a pair of footwear of can heusen(woman brown solid pumps ) . Which has got damage on the very first use.
Order no.[protected]-1583401
That I got on June 30, 2018
Do suggest some way.. so that my problem got resolve

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S

Saif Jindal

from Ludhiana, Punjab

On 8th of February i bought a van heusen shoes model name:vdss318a00063
They charged me 1500 and i checked at same time online price it was 949 on flipkart and on paytm it was 975

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A

akkicool4525

I purchased a shirt and two trousers from van heusen's connaught place showroom...
They said you can do alteration from any of its showroom pan India.
Now in my city Rohtak, they are saying that only trousers will be altered for free, for shirt you have to pay charges.

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