Vefro Complaints & Reviews

I brought one pair of black Red ferrari mens casual shoes but they deliver wrong colour shoes so I want my money back...

Need to exchange the delivered order because I have ordered Blue/Red shoe but received Black/Orange shoe.
Called several times to the customer care and owner of the site Dheeraj Gupta on +[protected] and +[protected] respectively. But call was not answered. Also, they are not replying to my emails, sent mail on [protected]@vefro.com and
[protected]@gmail.com.
Please case a file against them or inform them to exchange...

I have purchased shoes from online store - vefro.com, however they have delivered wrong and poor quality shoes. My order id is : 10687. I have returned it back on their address on my own shipping cost. Product price is 1299 rs. I have sent email regarding cashback on - [protected]@vefro.com along with my bank account details since last 5 days.They are not responding and picking up call.

I want my cashback of rs.1299 + return shipping...

I bought 1 sets of shoes, but the company delivered me wrong shoes ! i wanted return the product ! i put a return request ! i dint get any response ! i sent them mail, on that date 19/01/2016..

Order ID: 9638
Date Ordered: 11/01/2016...

Vefro give me wrong and cheap product, now i want to return the product but they didn't reply.
plz plz plz help me to get my money back.
my order id 9576
waybill/tracking no.[protected]
my email address. [protected]@gmail.com...

I book the order for the shoes and the delivery which i have received is not as per my order, , and the customer care number which is given on the companies site is not responding or attending so it is the poor and negetive response from the company
Order no. 9638
my mobile number : [protected]

give me response as early as possible.....

I have bought shoes from online shopping website - www.vefro.com worth Rs. 1299. I have attached photo of shoes (right-shoes.jpg) which i have ordered and shoes which i have received (wrong-shoes.jpg). Shoes color, pattern and brand are totally different from what i have chosen on the site. Also, the quality of shoes is poor. I have returned that shoes via shipping company on my own money. Return delivery charge i paid is 180 Rs....

Order #10527 the waybill/ tracking no.[protected] i will collected a wrong product from you so please give me the right product...

I want to return the product. Name :- Sahil Mann Order Number :- 10215 Please reply to my complaint or I have to go to consumer court...

I have cancelled MY ORDER back before MORE than 6-DAYS. But I have still not get my back(not get the money REFUNDED). Details regarding My Oder are My WAYBILL NO:[protected] & My ORDER ID:9196. And I done My PAYMENT through ONLINE i.e. through PRE-PAYMENT So please do refund my amount as early as possible ....

I have booked Shoes from Vefro.Com back before 10 days. I have given a wrong Pincode number while ordering . I have given pincode:400092 but my CORRECT pincode:400072 My WAYBILL NO:[protected] & my ORDER ID:9196 So please do changes as early as possible . I have tried to call on customer care number but you are not picking the call. So Please do the necessary changes and deliver my order as early as possible....

Well I placed an order of a pair of shoe for birthday of my cousin and I must say, this is the bad and the worst customer service I have ever had. Just opened the box and I am writing this email now. First of all, you people don't have any direct number to call on your website and second thing, I haven't got what I have placed. I placed order of black shoe and it is really embarrassing when I opened the box, a different color shoe is in...

Hi, Order no:9219 I have purchased a Dry Men Black/Red Ferrari Edition Breathable Shoe but having problem with it Size-8 l i want size-9. I have a sent a mail twice but no response recieved ....

I have purchased a pair of shoes from vefro.com an online shopping website. but i have received a bad quality product. Payment has already been done. I have also called their customer service number, but no one is picking up call over there. I have also generated a complaint on their website and also sent them a mail for raising the complaint for the cashback. ut i am fed up now, as i have been trying to contact them since last 5 days....

Guys i have seen a lot of complaints against these IIT company... i know they will not respond... i have been trying to contact them since long but yet not succeded...

So i tried another thing.. i made a fake id and ordered products from there once i got the delivery i took the product and refused to pay them...

The courier company will also come to know about such a company and you can some return of your money...

Hi I want to return the shoes due to imperfect size i was mail you about my return but still i didn't get any response My order no :7649, i need a bigger size same shoes...

Sir I want to return 2 sets of shoes due to imperfect size i was mail you about my return but still i didn't get any response My 1st order no. Is - 6810 2nd order no. Is- 6812...

Hi, I want to retrun the product because of that i did not get the good quality . i already put the request on the vefro website but i did not get the response. please let me know the processor to return the product. i am very disappointed about that because of that i have already email to [protected]@vefro.com and [protected]@vefro.com but did not get the response....

Hello Sir, My Oder no=5212 I have purchased a pair of shoes from vefro.com an online shopping website. but i have received a shoes of wrong size. Payment has already been done. but now i have to replace it with one size higher than they shipped. I have also called their customer service number, but no one is picking up call over there. I have also generated a complaint on their website and also sent them a mail for raising the...

I bought 2 sets of shoes ! since the size is not perfect ! i wanted return the product ! i put a return request ! i dint get any response ! i sent them mail, on that date i got the product nov 7 2015 !!

Order ID: 5387
Date Ordered: 04/11/2015

Your order has been updated to the following status:

Shipped

To view your order click on the link below:
http://www.vefro.com/index.php?route=account/order/info&order_id=5387br...