Vefro Complaints & Reviews

Address: Agra, Uttar Pradesh, 282010

Website: Vedio. Com

I brought one pair of black Red ferrari mens casual shoes but they deliver wrong colour shoes so I want my money back

Vefro customer support has been notified about the posted complaint.

Jan 23, 2016

Updated by Jai9417 And costumer care number will not receive by the company members and also they not give any responses to any call

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J

Jai9417

Jan 23, 2016

I brought one pair of black Red ferrari mens casual shoes but they deliver wrong colour shoes so I want my money back

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Address: New Delhi, Delhi, 110015

Website: Www.vefro.com

Need to exchange the delivered order because I have ordered Blue/Red shoe but received Black/Orange shoe.
Called several times to the customer care and owner of the site Dheeraj Gupta on +[protected] and +[protected] respectively. But call was not answered. Also, they are not replying to my emails, sent mail on [protected]@vefro.com and
[protected]@gmail.com.
Please case a file against them or inform them to exchange the product.
Order id: 10525.

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Address: New Delhi, Delhi

Website: www.vefro.com

I have purchased shoes from online store - vefro.com, however they have delivered wrong and poor quality shoes. My order id is : 10687. I have returned it back on their address on my own shipping cost. Product price is 1299 rs. I have sent email regarding cashback on - [protected]@vefro.com along with my bank account details since last 5 days.They are not responding and picking up call.

I want my cashback of rs.1299 + return shipping cost - 180.

I have returned it via maruti courier service.

Please help.

It"s a fraud company who is delivering wrong product with poor quality and not giving customer support at all.

Don't buy anything from "vefro.com"

Bad experience...

I have complaint about this website before a week ago here with screen shots.

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I bought 1 sets of shoes, but the company delivered me wrong shoes ! i wanted return the product ! i put a return request ! i dint get any response ! i sent them mail, on that date 19/01/2016..

Order ID: 9638
Date Ordered: 11/01/2016

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Address: New Delhi, Delhi, 180007

Website: vefro.com

Vefro give me wrong and cheap product, now i want to return the product but they didn't reply.
plz plz plz help me to get my money back.
my order id 9576
waybill/tracking no.[protected]
my email address. [protected]@gmail.com

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Address: Ahmedabad, Gujarat, 380001

I book the order for the shoes and the delivery which i have received is not as per my order, , and the customer care number which is given on the companies site is not responding or attending so it is the poor and negetive response from the company
Order no. 9638
my mobile number : [protected]

give me response as early as possible..

+1 photos

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Address: Ahmedabad, Gujarat, 382330

Website: www.vefro.com

I have bought shoes from online shopping website - www.vefro.com worth Rs. 1299. I have attached photo of shoes (right-shoes.jpg) which i have ordered and shoes which i have received (wrong-shoes.jpg). Shoes color, pattern and brand are totally different from what i have chosen on the site. Also, the quality of shoes is poor. I have returned that shoes via shipping company on my own money. Return delivery charge i paid is 180 Rs. I have bad experience with this website. I also have sent email regarding return of product and refund of money with my bank details at - [protected]@vefro.com...but nobody has replied on that email. I want my money back and don't want to buy anything from that website from now. I need justice and should take legal action against www.vefro.com. Thank you!

+2 photos

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Address: 431602

Order #10527 the waybill/ tracking no.[protected] i will collected a wrong product from you so please give me the right product

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Website: vefro.com

I want to return the product. Name :- Sahil Mann Order Number :- 10215 Please reply to my complaint or I have to go to consumer court

+1 photos

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Address: 400072

Website: They are not REFUNDING my MONEY .(vefro.com)

I have cancelled MY ORDER back before MORE than 6-DAYS. But I have still not get my back(not get the money REFUNDED). Details regarding My Oder are My WAYBILL NO:[protected] & My ORDER ID:9196. And I done My PAYMENT through ONLINE i.e. through PRE-PAYMENT So please do refund my amount as early as possible .

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Jan 14, 2016

Updated by uppari And My CCAvenue Reference # no is[protected]

Jan 15, 2016

Updated by uppari I have still get REFUNDED my money back so please do it as early as possible.
It's been almost upto more than 9 days.

Jan 19, 2016

Updated by uppari I have still not get my money refunded back to me

Jan 19, 2016

Updated by uppari I think I should go to consumer court for this thing and should make a complaint regarding your site.

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U

uppari

from Mumbai, Maharashtra

Jan 14, 2016

So please please do as early as possible my money refund.

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V

venusingh

from Hyderabad, Telangana

Feb 28, 2016

change
Order ID: 13702
Date Ordered: 21/02/2016

Your order has been updated to the following status:

Shipped

To view your order click on the link below:
http://www.vefro.com/index.php?route=account/order/info&order_id=13702

The comments for your order are:

Dear Customer,
Your order #13702 has been dispatched with the waybill/ tracking no.[protected]
to know the current status of your order, track it on https://www.ecomexpress.in. Your order will be delivered in 1-2 business days.
Thank you for shopping at vefro.com

Please reply to this email if you have any questions.

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Address: 400072

Website: About changing my PostalCode i.e Pincode

I have booked Shoes from Vefro.Com back before 10 days. I have given a wrong Pincode number while ordering . I have given pincode:400092 but my CORRECT pincode:400072 My WAYBILL NO:[protected] & my ORDER ID:9196 So please do changes as early as possible . I have tried to call on customer care number but you are not picking the call. So Please do the necessary changes and deliver my order as early as possible.

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Jan 07, 2016

Updated by uppari This my Phone Number:[protected]
so please make a call i[censored]pdate the changes & update the changes as early as possible

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Address: New Delhi, Delhi, 110059

Website: www.vefro.com

Well I placed an order of a pair of shoe for birthday of my cousin and I must say, this is the bad and the worst customer service I have ever had. Just opened the box and I am writing this email now. First of all, you people don't have any direct number to call on your website and second thing, I haven't got what I have placed. I placed order of black shoe and it is really embarrassing when I opened the box, a different color shoe is in the box. I haven't touched the shoe yet. You have spoiled birthday present and now take this shoe and give me the one I have placed and I need compensation for this. Just deliver me what I have ordered. If you see this is leather show not the show you have given me and most important thing is, now you have increased the shoe price as well THEY HAVE GIVEN EMAIL ON THE WEBSITE BUT WHEN WE SEND EMAIL, IT REJECTS EVERYTIME.

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Address: New Delhi, Delhi, 110015

Website: www.vefro.com

Hi, Order no:9219 I have purchased a Dry Men Black/Red Ferrari Edition Breathable Shoe but having problem with it Size-8 l i want size-9. I have a sent a mail twice but no response recieved .

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Gaurav884

from Pune, Maharashtra

Jan 23, 2016

I'm also facing the same issue that Vefro team is not responding to my calls or email.
Visited their office address F-49 Bali Nagar, New Delhi. But come to know they have shifted to some where and current address is with no one.
Owner of the site is Dheeraj Gupta, number +[protected], email [protected]@gmail.com.

Team can u let us know where and how we should file a case or contact them to resolve our issues.

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Address: New Delhi, Delhi, 110015

Website: vefro.com

I have purchased a pair of shoes from vefro.com an online shopping website. but i have received a bad quality product. Payment has already been done. I have also called their customer service number, but no one is picking up call over there. I have also generated a complaint on their website and also sent them a mail for raising the complaint for the cashback. ut i am fed up now, as i have been trying to contact them since last 5 days.

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J

jaydeep negi

from Mul, Maharashtra

May 31, 2016

Size issue

The shoe size which I ordered is 10 but it is not comfortable I want another size i.e 11 so what should I do

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Address: New Delhi, Delhi, 110026

Website: www.verfro.com

Guys i have seen a lot of complaints against these IIT company... i know they will not respond... i have been trying to contact them since long but yet not succeded...

So i tried another thing.. i made a fake id and ordered products from there once i got the delivery i took the product and refused to pay them...

The courier company will also come to know about such a company and you can some return of your money spent...

I request you all to do the same...

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I

inder mohan singh

Jan 4, 2016

Hi,

Karan can you share contact number i have also bought a shoe from vefro .com same issue you have

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Address: 560043

Website: vefro .com

Hi I want to return the shoes due to imperfect size i was mail you about my return but still i didn't get any response My order no :7649, i need a bigger size same shoes

+1 photos

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V

Vikas1112

from Delhi, Delhi

Feb 20, 2016

i have also a same problem.

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V

Vikas1112

from Delhi, Delhi

Feb 20, 2016

Dear Sir,
My order id is 13163.You have delivered a wrong size. plz exchange it fast.

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N

naveen nini

Mar 1, 2016

Hi I want to return the shoes due to imperfect size i was mail you about my return but still i didn't get any response My order no :14108, i need a bigger size same shoes

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R

Ruhinaaz shaikh

from Mumbai, Maharashtra

Mar 25, 2016

my order id is-14993
and return id is-# 577
we are continuously trying to call but no one answering the call have received a wrong size product is very good but but its too small how can some one wear it if its short, even i have sent mails reminders it delivering the product they are in touch but after the delivery god knows what had happened whats the issue with them, what type of service they are giving, at least they might think of someones feelings, i have ordered this one to gift it also they have loved this product but whats the reason of loving this shoes if it cant be worn.

its a request kindly look into this and get it replaced.

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S

sahilj

from Delhi, Delhi

May 23, 2016

Vefro — I placed a return for my shoes and they are not picking it up

It is now about a fortnight that i have placed my return order and they are not even picking it up.. not a single response came from their side.. my first return id was #658 and now today i gain placed return with id #682..
i wish to return my shoe because that is very small size for my feet..

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Address: New Delhi, Delhi

Website: Vefro.com

Sir I want to return 2 sets of shoes due to imperfect size i was mail you about my return but still i didn't get any response My 1st order no. Is - 6810 2nd order no. Is- 6812

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Address: Chandigarh, Punjab, 160101

Website: www.vefro.com

Hi, I want to retrun the product because of that i did not get the good quality . i already put the request on the vefro website but i did not get the response. please let me know the processor to return the product. i am very disappointed about that because of that i have already email to [protected]@vefro.com and [protected]@vefro.com but did not get the response.

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Rohan Somanna

from Noida, Uttar Pradesh

Mar 15, 2016

I have previously bought a shoes vefro. com. I have already placed a return request and requested a call back and tried contacting them through mail. But I did not get any response.
Order is #13737 Ferrari edition black shoes!

Return the product - Comment #2335025 - Image #0

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A

Abhishek132

from Delhi, Delhi

Apr 16, 2016

Hi, i want to return the product because i didnot get same size

Return the product - Comment #2358266 - Image #0

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D

deep064

from Hyderabad, Telangana

Aug 24, 2016

I want to retrun the product because i did not get the good quality . i already put the request on the vefro website but i did not get the response. please let me know the process to return the product. i am very disappointed about that because of that i have already email to [protected]@vefro.com and [protected]@vefro.com but did not get the response.

Order no is #28262 (Polo Village By Harley Blue Men White Sneake)

Kindly do the needfull.

Thanks!

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S

sainivikas

from Noida, Uttar Pradesh

Oct 1, 2016

I want a return of product my number is [protected] .
I mail them but they are not replying .really disappointing

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Address: 110084

Hello Sir, My Oder no=5212 I have purchased a pair of shoes from vefro.com an online shopping website. but i have received a shoes of wrong size. Payment has already been done. but now i have to replace it with one size higher than they shipped. I have also called their customer service number, but no one is picking up call over there. I have also generated a complaint on their website and also sent them a mail for raising the complaint for the replacement of this product. But i am fed up now, as i have been trying to contact them since last 1 months.

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harish_ck

from Mumbai, Maharashtra

Nov 28, 2015

I had recieved order number 6489 but size of shoes is small. I had dropped email to [protected]@vefro.com but i havent recieved any response yet. Please do let me know how can i get it replaced with one number higher?

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H

harish_ck

from Mumbai, Maharashtra

Nov 28, 2015

I had recieved order number 6489 but size of shoes is small. I had dropped email to [protected]@vefro.com but i havent recieved any response yet. Please do let me know how can i get it replaced with one number higher?

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Address: 600056

Website: www.vefro.com

I bought 2 sets of shoes ! since the size is not perfect ! i wanted return the product ! i put a return request ! i dint get any response ! i sent them mail, on that date i got the product nov 7 2015 !!

Order ID: 5387
Date Ordered: 04/11/2015

Your order has been updated to the following status:

Shipped

To view your order click on the link below:
http://www.vefro.com/index.php?route=account/order/info&order_id=5387

The comments for your order are:

Dear Customer,
Your order #5387 has been dispatched with the waybill/ tracking no.[protected] to know the current status of your order, track it on http://www.delhivery.com. Your order will be delivered in 2-3 business days.
Thank you for shopping at vefro.com

Vefro Complaints & Reviews

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Vefro reviews & complaints page 4

Wrong shoes

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Product

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Delivered wrong and poor shoes quality

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Wrong and chip product delivery

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Shoes

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Wrong deleviry of shoes Order no. 9638

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Wrong and Poor Quality Shoes Received

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Wrong shoes colour collected from you.

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Red black ferrari shoes

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Not refunded the money back

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Invalid pin code number given

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Wrong shoe delivered by them

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Issue regarding shoe size

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Bad quality product

Size issue

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Regarding exchange of product

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Exange the product to different size

Vefro — I placed a return for my shoes and they are not picking it up

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Retuer 2 sets of shoes

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Return the product

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Wrong product

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Return of products!

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