Venus Home Appliances — water heater poor performance - continuous coil burnt issue

 
1 Review
 Rajan sudalaimuthu on Feb 15, 2018
I have bought your 10gl model serial no [protected] water heater on dec 2016. I roughly used on the starting of 2017 winter only. Within 3 months continuous usage in nov it found coil got burnt. After calling & reminding continuously one of your service engineer replaced the same at the end of nov. Now in feb '18 again it is not working. Irrespective of my continuous follow up from monday no one visited for service.
If you are not able to provide a product who reliable life is not more than 3 months continuous why you are making customer life in hectic position? Take this wiorthless model back & give me a model which can withstand. Else send your r&d head address. I will send him the water heater as a gift for his worthless team's invention.
Rajan
Senior manager - mrv
[protected] / [protected]

Complaint Status


[Feb 15, 2018] Venus Home Appliances customer support has been notified about the posted complaint.
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    phone
    +91 98 8406 4999 (WhatsApp)
    +91 81 4466 6999 (Customer Care)
    +91 44 4340 1515
    location
    No.4/993, Kamaraj Street, Rajiv Gandhi Salai, Kottivakkam, Chennai, Tamil Nadu, India - 600096
    Venus Home Appliances - water heater poor performance - continuous coil burnt issue