Venus Home Appliances — water heater poor performance - continuous coil burnt issue
RaRajan sudalaimuthu on Feb 15, 2018
I have bought your 10gl model serial no [protected] water heater on dec 2016. I roughly used on the starting of 2017 winter only. Within 3 months continuous usage in nov it found coil got burnt. After calling & reminding continuously one of your service engineer replaced the same at the end of nov. Now in feb '18 again it is not working. Irrespective of my continuous follow up from monday no one visited for service.
If you are not able to provide a product who reliable life is not more than 3 months continuous why you are making customer life in hectic position? Take this wiorthless model back & give me a model which can withstand. Else send your r&d head address. I will send him the water heater as a gift for his worthless team's invention.
Senior manager - mrv
[protected] / [protected]
[Feb 15, 2018] Venus Home Appliances customer support has been notified about the posted complaint.
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Venus Home Appliances - defective venus water heater sold by vetri - velachery, poor service by venus back end team