Venus Home Appliances — water heater poor performance - continuous coil burnt issue

Rajan sudalaimuthu

from Mumbai, Maharashtra

Address:	Chennai, Tamil Nadu
Website:	venushomeappliances.com

I have bought your 10gl model serial no [protected] water heater on dec 2016. I roughly used on the starting of 2017 winter only. Within 3 months continuous usage in nov it found coil got burnt. After calling & reminding continuously one of your service engineer replaced the same at the end of nov. Now in feb '18 again it is not working. Irrespective of my continuous follow up from monday no one visited for service.
If you are not able to provide a product who reliable life is not more than 3 months continuous why you are making customer life in hectic position? Take this wiorthless model back & give me a model which can withstand. Else send your r&d head address. I will send him the water heater as a gift for his worthless team's invention.
Rajan
Senior manager - mrv
[protected] / [protected]

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Comments

Sweta pasqru

from Kolkata, West Bengal

There is leakage in venus geyser.please send the concerned person as soon as possible.the person came on 3rd january and changed gasket but when it was installed by plumber he said there was still leakage.i called up the person who came but he refused to come again and asked me to complain again.

Palaniandavar p

from Tiruvannamalai, Tamil Nadu

I submitted a complaint in local venus store about 40 days ago. And still my problem is not solved. I purchased a lg tv 6 years ago and now the tv is not working. There is no fault from our side. When i switch on the power both the display and the speaker is not working. The light at the corner of the tv constantly blinks.