[Resolved] Videocon Industries — D2h service not received on recharge | |||||
DTH number[protected] against paytm Order Id [protected] has been charged with Rs.365 through paytm on jan 8 2017. Paytm confirmed that it has been successfully processed at their end and provided reference number [protected] shared by the operator videocon d2h with them, and asked us to contact videocon customer care no [protected]. While contacting them they refused to refund the amount saying that we shoud have contacted them on the same day itself. Kindly escalate the issue Ref : Audio recording with videocon d2h customer care is attached Phone no [protected] Emai : [protected]@gmail.com Was this information helpful? | |||||
Feb 28, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Jan 28, 2017 Videocon Industries Customer Care's response Dear Customer, Thank you for sharing your details with us. We will have someone contact you as soon as possible. Warm Regards, Videocon d2h Team Verified Support Jan 28, 2017 Videocon Industries Customer Care's response Dear Customer, We would like to inform you that we have done the refresh command to your smart card, please check from your end. Further if problem persist then please write back to us along with error message, which is reflecting on TV screen. Warm Regards, Videocon d2h Team | |||||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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