[Resolved] Videocon Industries — smart tv with setup box | |
We purchased videocon smart ddb led vju32hh18x on 15/10/2017 from vijay sales chembur br which has inbuilt setup box installed in it. During installation of dish tv it was said by engineer that the in built setup box is not in a working condition for which we placed request for replacement, its been 2 weeks we didnt received any replacement.. Everytime we call customer service they say it will be delivered in 2 to 3 days. All we want is the product to be delivered asap. Was this information helpful? | |
Dec 11, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Oct 22, 2017 Aniket Kalap's response Respected sir, change old number ([protected]) to new number ([protected])
Verified Support Oct 30, 2017 Videocon Industries Customer Care's response Dear Sazia Sayyed, We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi. Regards, Videocon Customer Support Team Verified Support Nov 07, 2017 Videocon Industries Customer Care's response Dear Sazia Sayyed, We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team | |
2 Comments | |
Comments
Respected sir,
I want to change my old number ([protected])registration to new number[protected]
I want to change my old number ([protected])registration to new number[protected]
46%
Complaints
4625
Pending
0
Resolved
2094
+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
[protected] to [protected]
Thanks
Please email us at [email protected]. We will make every effort to revert with resolution as soon as possible.
Warm Regards,
Videocon d2h Team