[Resolved]  Videocon Industries — videocon d2h recharge done but not credit in account

Address:411027

Hi team,

I did recharge of 435 through paytm on march 7. I got the recharge successful message. Thing is that i already had balance when i recharged. That recharge should have reflected in my account but it didn't. The customer number is[protected]. My set top box is showing insufficient message. Kindly look into this on priority since my old balance is about to expire and new balance has not been reflected onto my account.

Thanks,
Yogesh
91-[protected]
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May 4, 2018
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Mar 22, 2018
Dr SATYADEV bhardwaj's response
Smt madhu bhardwaj w/o dr SATYADEV bhardwaj coplaiemt for d2h hd chenal not comming in my id no 39350060
Verified Support
Apr 03, 2018
Videocon Industries Customer Care's response
Dear Yogesh,

Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team
Complaint comments 

Comments

This wrong vc no 2446101 to confirm vc no 68165470 to send my account no
My account to send You have successfully done a VIDEOCOND2H DTH recharge for 2446101 of Rs.200.00 from a/c no XXXXXX9863. Avl bal
Time 8:08pm
Plz change my registered mobile number name : swapnil sahare
customer id :[protected]
old moboil number : [protected] new moboil number : [protected] thanks
Please change my mobile number and my new mobile no [protected]
Sir my plan is hd chenal but today i reacharge rs 500 and show and chenal hd blocked then shokd and angry call is not attend try again again now dicide gmail complaind and wait you disiation my no is 39350060 my mo no [protected] calle and solved my problom hd chanel strat

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
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    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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