[Resolved] Videocon Industries — Videocon d2h - recharge - not refund (poor ppl waiting almost 2.5months) | |||
I tried to recharge my videocon d2h but unfortunately transaction failed (Recharge failed). I apologizes that i made mistake in recharge. Videocon dth id :[protected] Order id : fcdw[protected] (Recharge thru freecharge.in) Recharged date :[protected] Recharge amount : rs. 750 U have debited my recharge amount of rs. 750 from my bank account... I tried so many ways by sending email to ur customer id and making calls. But videocon d2h used to say that "recharge has been done by third party vendor, so request has been processed to concern vendor once we receive the reply from their end so on..." Still im waiting for your response n recharge amt... Please refund my money its been almost 2.5months but still u didnt revert my money rs.750 either into my bank account or into videocon dth balance. Now ur doing the same mistake i made... Plz refund or recharge immediately... Was this information helpful? | |||
Jun 25, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. May 21, 2017 Bob Ramc'y's response Please deactivate sonic nickelodean
May 21, 2017 Bob Ramc'y's response NO 99012047 PLEASE deactivate sonic Nickelodean
Verified Support May 25, 2017 Videocon Industries Customer Care's response Dear Customer, Thank you for sharing your details with us. We will have someone contact you as soon as possible. Warm Regards, Videocon d2h Team Verified Support May 25, 2017 Videocon Industries Customer Care's response Dear Customer, We would like to inform you that recharge has been done by third party vendor, So request has already been processed to concern vendor for recharge confirmation once we receive the reply from their end we will update you shortly. Warm Regards, Videocon d2h Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Request you to write to us at [email protected] to help you better in this regard.
Warm Regards,
Videocon d2h Team