[Resolved]  Videocon Industries — wrong account get credited while recharge

Videocon d2h — wrong account get credited for recharge

Navaneet rakaraddi
Village :bhagavati
Tq/di:bagalkot
Karnataka
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Dear team,

I want to informed you that i am navaneet rakaraddi, my sister basavarajeshwari rakaraddi today
Recharged our d2h videocon set up box but unknowingly recharge done for our old d2h account with mobile number [protected] (Is my old registerd mobile number in the name of a. S. Rakaraddi) with rs.600. So i have put my new customer id.[protected]Customer name navaneet rakaraddi, mob:[protected]) so i immediately called videocon d2h customer care and as confirmed with your customer care no [protected] it is wrongly credited. I request you to kindly give credit of amount rs. 600/- in my account immediately. Or please recharge that amount to my new customers id:[protected]

Find enclosed the screen shot of my transaction for your ready reference:

Additional information of my annual recharge transaction:

My new customer id:[protected]
Ustomer name: navaneet rakaraddi
New vsc no. No : [protected]
Transaction amount: rs. 600/-

Details of my bank a/c.

Name of the: state bank of india
Account no: [protected]
Bank branch: bagalkot
Ifsc :sbin0000812

Screeshop of recharged detail attached