Videocon Telecom — Mobile phone infinium z45 nova

Debasis Mukherji

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700001
Website:	www.videoconmobile.in

I have purchased one mobile phone Z-45 nova on line ( flipkart) Bill Dt. 29.01.15
since last two months I am facing so much problems with its battery backup when a call coming then the phone is getting automatically switched off and then it is going total inactive. I informed their service centre they are telling that no new battery in their stock and when the new battery will come it is not possible for them to confirm me.
last two months I am continiously contacting their sales person named Mr.Dipayan Gupta he is telling to wait me truly they have no battery in their stock.So Now what I will do I need your help Sir my Father is seriously ill age 85 yrs urgent phone cant contact me. I know it very well Consumer affairs WB is very much active and solved many problems of various customers like me.

Thank You Sir.

27.10.15.

Debasis Mukherji

Ph. No. [protected]/[protected]

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Oct 29, 2015

Updated by Debasis Mukherji One Phone came to me from.[protected] saying that he will refund my mobile handset value through. SBI debit card so asked for card no and then the amount of Rs. 4900/- was debited from this A/C. then I called him to this no he said he will refund the same amount but till now no such refund has come and the Phone is switched off. I have traced out the ph. no through True caller the cheaters name is Whaaky Raj Agarwal location Delhi.

Sir I need your help and for your information I have already done one FIR to hare street police station on 27th eve after this incident. Thank you and expecting your rapid action the Cheater will cheat anyone else anytime.