Virgin Mobile India Complaints & Reviews

Sir,
I am using Virgin sim. Mobile no.is [protected]. I made a Special Terrif Voucher(STV) recharge of rs.64 for availing the facility of free sms on 3rd April 2013. After making the recharge i got a message saying "Hi! STV Recharge Successful. MRP Rs.64, Validity:30 days, 100 SMS/day Tranc ID: [protected]".
I still don't have access to this free sms facility. I made a phone to it's costumer care on 4th...

i recently recharged my mobile with 17 as it is a message offer having 600 sms valid for 15 days.
after i recharging i got 300 sms only and it expired within 8 days.for this i called customer care executive,their response is like they dont care about the customers and they are telling that there is no such offer.they are not listening that i get recharged and got transaction id[protected] and vpb no[protected].this kind of happened to...

Dear sir,
I'm Navin My *Virgin Mobile GSM* no. is *[protected]*,

I was set a collartune on my mobile *[protected]* in 1st week of february2013 for three months collartunes. And i was charged RS 60 /- for it and i set my tune song as "Hasratein bar bar" from movie "murder3" its ok. but after 1march2013 i noticed that it was automatically changed to another song "hukka bar" which i dont...

I AM USING VIRGIN MOBILE, TODAY MORNING MY BALANCE WAS DEDUCTED RS. 24/- WITHOUT ANY REASON WHEN I CALLED CUSTOMER CARE THEY REPLIED THAT I HAVE SUBSCRIBED A SERVICE BUT IT DOSNT BY ME, AND I DONT WANT ANY SUBSCRIPTION PACK TO MY MOBILE, I WANT TO GET BACK MY BALANCE ON MY NUMBER IS [protected] AS EARLY AS POSSIBLE.PLEASE HELP TO GET BACK MY BALANCE....

Sir,
I Rajesh Naskar (N 24 pgs, Habra 743263, WB) customer of Virgin Mobile , my number is [protected] . I am using virgin mobile internet connection with 6 months validity . Since 6 weeks I don't use my internet connection . Though it will be expiry on April . I call customer care but they gave me some technical excuses....

My phone number is [protected]. My sms pack is activated & if i send more then 100 sms a day they charge me for above sms i send.
If they had to charge me then y do i activate my sms pack. I pay for sms pack & even i have to pay to send sms above 100. Then what is benefit for me to activate sms pack.
So kindly look in this method & do the need full as fast as possible....
THANK YOU!!!!...

i had purchased a virgin mobile sim card around 2 years ago (no. is [protected]). Last month my cell phone got stolen and i went to the virgin mobile store in Fort to get a new sim card with the same no.
First of all i called the customer care no.[protected] and they did not know where their service centre was. So i had to go to four different service centres before finally going to Fort. On reaching there i realised the sim card...

Sir, I have purchased Vargin Mobile siim no -[protected] in Aug 2012. During sim purchase it was commited by sim seller that 500 mb monthly data will free for one year. but after one month (Sept). It becomes 100 mb. After that no data found for month October. I have called Virgin mobile customer care but they are misguiding me and not giving correct information. Somebody says that i will send information to seniors,and u will get data within...

i had submitted my complaint regarding disconnection of my no. [protected] without any prior intimation on 11 sep .virgin mobile had disconnected my no. which was not in use for some time. please resolve the matter and restart my no. as this is a very important no. for me as i have given this no. to maximum of my contacts.
thank you.

Gagan Jain
[protected]...

My VFlash device ([protected]) is not working for over 5 weeks and inspite of repeated calls and reminders no one has responded to it till now. I received a mail saying there would be some action taken and customer service guys telling me that work is ongoing. But one of the managers took my details to send his technician to collect the device about 10 days back and till date no one has either come to me or called me after that. Pathetic...

I requested to unsubscribe a service "V-flirt" from my number on 7th July 2012 through a mail and operator from Virgin mobile assured me that, the service "V-flirt" has been deactivated successfully from my number, but on 5th Aug 2012 a received a message from virgin saying "aapki V-flirt id hai........." and deducted a sum of Rs. 30/- from my balance, when I asked them about the concerned matter operator from...

Hi.this is virgin cdma customer .As per TRAI the maximum sms per day is limited to 200.And then the virgin cdma has taken off it's message offers for A.P customers and they didn't introduce any message offers till today i.e 7/6/2012 .And whenever i call customer are they were sayings me that,"TECHNICAL DEPARTMENT PEOPLE IS WORKING ON THAT AND THEY WILL RESOLVE AS SOON AS POSSIBLE"But till this day they didn't introduce...

Dear Sir,
I had received an inhuman behavior from the virgin mobile customer care. I have sufficient proof for that. I have called five times. But there is no solution. In fact I have received a sms from their services that suggests clearly that Rs-11/- has been deducted due to activation of astrology pack. But the representative said that there was not such updates in their records.. one of them is Monojit Kr. Dawn. This is not the...

DATED 16.05.2012
sir,
my VIRGIN MOBILE ( tata docomo) no. is [protected].
I received a message which states that i have subscribed to live astro which i never did.Rs 10 got deducted from my balance. This is my fourth time deduction.It also stated that the service will be renewed on 23/5/12.
Please stop this service and provide me with a rs 40 recharge
Thanks & regards
[protected]
Rajju Parihar/Madu...

Respected Sir,

I wanted to purchase an Iphone(27,500 Rs) from online through Quickr website. They informed to pay 50%, and remaining on delivery.

But they cheated me, and took 81,500 Rs and have not delivered the phone still.

Apple Iphone 4s 32GB - 27,500 Rs
Immigration Charges - 15,000 Rs
Process documents(Certificates) - 27,000 Rs
De-murrage charges ...

Dear sir,
this is rajendra panth, mob no [protected] from shamshabad vidisha. i bought a new vergin sim yesterday. connected it with a data card to my pc. Every thing seems fine and internet is connected but no sites are gettiing connected at all i.e. google etc. i talked with cut care 3 times with three different people all of them had different views. no one could resolve my prob. though i had been using vodafone sim in the...

I am a customer of VIRGIN MOBILE no. [protected]. My amount of Rs 45.00 deducted from my balance, immediately I talked to Customer Care no.121and the person attended the call, introduced himself as Mr. Umar . He told me that Ring tone (Song) service was activated at night ( date 14 April 2012). When I asked the detail, he tole me that he can not any help for me , so I ask nodal officer number and say him to want the talk to nodal officer...

Hello,
My name is Amit Jasani and I am leaving in rajkot.
I am using Virgin CDMA Prepaid connection.
My Number is [protected].
I'm using this number from 2 years. but from yesterday my number doesn't works.
i was wondering because, i made recharge of 100 rs. at 4.47 pm and i get credited balance is 87/-
I'm continuous using number and even i don't have second number. This is my...

My Mobile no is [protected].I have recharged the internet pack of virgin mobile last week.But when I try to open internet from my mobile an error message has been showed "Connecting Failed".Samely when I try to open in laptop via mobile the error message "Authorization failed" has been shown.So I cant use internet from last week.When I call customer care they advised to open internet after 3-4 hours but after the time the...

Dear Sir,
I'm a VIRGIN MOBILE user. I want to port my service provider from virgin to some other service provider, but when I send the text PORT 8792XXXXX to 1900 I get no reply. I contacted my service provider they said it is not in our hands but in TRAI. They said me to wait for 24hours first, then 48hours and its been more than 4days now. I still didn't get my porting code. Please look into this matter as soon...