Virgin Mobile India Complaints & Reviews

I have bought VFlash CDMA USB Modem of Virgin Mobile 15 days back. The device is not detected in my systems. I booked a complaint with complaint no.[protected], 12 days back fir which I was assured of resolving the problem in 48 hrs. Till now no response My modem continues to be a paper weight though a costly one. I am dismayed at hopelessly poor customer care. So, folks, beware of Virgin mobile....

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Address: Uttar Pradesh

hi,
one of the service provider VIRGIN MOBILE, is a cheat company.
1) I have its connection and their costumer care told me of the scheme that i will get RS.20 on Rs.45 recharge for internet and the scheme is valid for that day. i got it recharged but i never got the balance.i loged a complaint, and to my surprise they told me that they had wrong information about the above from there back end, and the offer expired a day before...

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Address: Gwalior, Madhya Pradesh

i am mobile holder of virgin mobile gsm.i hav started a service of romance tip for 10 days then after 10 days the service is re-activate ok.i send mail at customer care and send many sms for deactivate this service but i found no respose i just lost my money on sending sms. very worth service virgin mobile gsm is raddad company...

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Address: Karnataka

Dear Sir,

i the undersigned request to you pls send me PUK code of [protected] mobile number.

Thanking You

Yours Faithfully

pratik s patil
...

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5 Comments

respected sir,
i have bought sim card of virgin mobile india from distributor.3week ago it work for 1 week and then from the company side my outgoing calls are barreed due to rejection of my documents then i submitted it again but even then 2week are past my problem is not solveout ..so,please help me for that...

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7 Comments

These companies (esp. foreign) think they can do anything here because there is so much corruption and exploitation of people esp. middle class by govt. and other companies. They play u for a fool. They are , e.g. In virgin mobile GSM when i called for do-not-call service every time i reached tata docomo customer care- both services use same number. and they said keep trying, you may get your customer care after some tries. but this didn't...

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Address: Bhopal, Madhya Pradesh

SIR,

MY MOBILE NUMBER IS [protected]

I WANT TO KNOW THAT THE SCHEME VIRGIN MOBILE HAVE LUNCHED THAT GET 12 RS TO-POP WITH 6 RS.

I HAVE CALL 26 TIMES FROM 31 AUGUST TO 9 SEPTEMBER.

I CANT RECEIVE THE BALANCE

I HAVE CALLED 5 TIMES BEFORE 31 AUGUST.

20 TIMES ON 8 SEPTEMBER.

AND 1 TIME...

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Address: Uttar Pradesh

dear sir ,
I AM yOGESH FROM VARANASI , UTTER PRADESH.
i have nokia N70 set EMIE no.[protected]. i m using it since last 4 years. now i m using the connection of vergin GSM no. [protected] since last 1 month.
from yesterday, i cared that on every swich off and restart of my handset, there is deduction of Rs 1/- from my account. after noticing many times it i called...

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Address: Hyderabad, Andhra Pradesh

I visited the website <www.virginmobile.in> and got the details of GSM prepaid connection. The details were as follows: If a I purchase a new sim card for Rs. 49/- I will be getting life time validity and my call tariff will be Re. 1/Min. for any local call. And there will be no daily rental.
Seeing the above details I purchased the new sim card. The details of the sim card are: (MDN [protected]) (RSN NO [protected])br...

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Address: Gurgaon, Haryana

Dear administrator,

This is a complain against virgin broadband services, that they told me that they would be charging a monthly rental of Rs 500, after a month without any usage my bill goes upto rs 3000 without any notification from them, being a girl im being verbally harassed by their employess that i better clear out my dues, they have fudged up the entire bill, even in case of airtel my usuage would generate a maximum...

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Address: Varanasi, Uttar Pradesh

i m yogesh from varanasi.imy cell nr is [protected]. i am prepaid customer of vergin GSM mobile service since last 3 months. i recharged my conection with Rs 550/- in the month of june.
yesterday on 12 august at 11.30 , when i checked my prepaid account , i found that only 0.04 paise are there in my account . i becamed so surprised because i didn't any call from my mobile and the account was Rs 225/ in my account. when i querry...

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Address: Karnataka

Hi,
I have purchased a vFlash data card on 15th of July 2010
I have written ample number of times to Virgin customer care about my complain, but my request is not entertained.

My Reference No of complaint[protected] dated 27th July 2010.

During time of purchase I was promised a laptop bag as a gift, to be shipped within 7 days. It is already over 3 weeks but nothing has been done so far.
br...

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Address: East Godavari, Andhra Pradesh

Sir,

I made a complaint for the deduction of balance to the Virgin customer care. i called number of times and finally i send a email to [protected]@virginmobile.in. yet the problem cannot solved by the customer care. they are very irresponsible towards the customers. the mail to the customer care like below
sir,
My Mobile Number: [protected]
iam not satisfied for you and your customer care...

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Address: Karur, Tamil Nadu

Sir, My virgin CDMA sim card was reject. so I want a New Sim card for Using the phone further. But the new sim card is not available in purchased store. So please give guidance for purchase the new sim card, give procedure and available store in thrichy of Erode or Karur...

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Address: Ghaziabad, Uttar Pradesh

Fraud done by VIRGIN hired agencies kindly check we have received a proposal for installing the mobile towers from virgin and they have taken the amount from us but now nothing has been done as if now these people not receiving our calls also they have given add in local newspaper for the same. The way to the consumer court is never too far if

the company in question is as DUBIOUS, WORTHLESS, ARROGANT, HARASSING
and...

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Address: Nadia, West Bengal

Dear sir,
i have recharge my account through online (www.virginmobile.in)sbi
mobile banking system 17/06/2010 approx 2.57am am of rs 25/ on
[protected](prepaid GSM,kolkata circle).but surprisingly i have seen
that my balance has not been credited to my no.it has forfeited .rs
25/ has been dedected from
my sbi account transaction id[protected].i have attached necessary
information to...

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Address: New Delhi, Delhi

Dear sir,

With reference to the above complain no.we had already discussion lot with your customer care i want to mention some of the name like Sumit, Praveen, Virendra etc.but i didn't get any solution and i m very fedup with the service of custome care and the virgin mobile also.I am very good customer of virgin mobile since last 2 years my mobile no. is [protected].

I would again like to say you the...

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Address: Lucknow, Uttar Pradesh

When you r facing any problem/query in cellfone at this time only Customer Care Executive can help youout,But i think the virgin has somedifferent thoughts whenever i tried to call customer care Executive(To talk to our customer care executive please dial 9) its response please check the no and dial again,what the company think we are fool are have enough time to tryand try........

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Address: Gurgaon, Haryana

I AM ANIL DAHIYA. I USED YOUR VIRGIN VFLASH. IT IS REGSTRED VIPUL SHARMA IS MY FRIEND.

I GIVE 2000 RS CHEQUE TO AMARJEET KUMAR. [protected] IS AMARJEET MOBLE NUMBER RECIPET NO IS 004245 AND CHEQUE NO IS 193442 ON 17 MAY 2010. MY CONNECTION IS ALSO OCCURED .PLZ TELL ME HOW MANY TME TAKE YOU. ALMOST MY DEVICE CLOSE IS ONE MONTH . WHO IS THE RESPONSIBLE FOR THIS POBLEM DAILY I REQUESTED REFEREANCE NO IS[protected].ON 24 MAY 2010....

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Address: Dehradun, Uttarakhand

sir, i had been cheated by the virgin mobile company an amount of Rs.5440+15000 for setting up a tower in my land as per company instruction. the representatives were supposed to get survey of my land in the month of april'2010(08.04.2010) but not reached and the given nos. are switched off. the suspected person is mr.nandlal. in this context i would like to inform that the above amounts have been deposited in the bank account of mr.nandlal...

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Virgin Mobile India Complaints & Reviews

File a complaint to Virgin Mobile India

Recently resolved complaints

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Virgin Mobile India reviews & complaints page 5

Non detection of device, No Customer Care

cheating itself by the company

regarding deactivation of service

PUK code

not activated my sim card

Cheating and Thieves

CUT 260 RS BALANCE FROM ACCOUNT

UNAUTHORISED DEDUCTION FROM MY MOBILE ACCOUNT

unwanted plan

Charges excess money from consumers

falls calls from my connection 8090940651

Worst ever service in India

Deduction on balance

My sim card rejected i want new sim card

tower installation not done

online recharge successful but balance has not been credited yet

My complain nos. are VNT07027231 dated 24.06.10 and VNT07030739 dated 27.06.10

not able to contact customer care Executive

vflash device closed after payment

virgin mobile tower

Virgin Mobile India Complaints & Reviews

File a complaint to Virgin Mobile India

Recently resolved complaints

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Virgin Mobile India reviews & complaints page 5

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