Virgin Mobile India Complaints & Reviews

I am undergoing the highest possible embarssment for using the Virigin Mobile services. I am sorry about my harsh tone but I have to.

I bought a sim card on May 4 2010 and submitted my documents. I took four days to activate the service and get the FRC done. I had to do 4 rounds of 16 calls to the distributor to just get the services activated. And now, my outgoing calls barred for the reason that my documents have not reached...

Sir,

I have purchase a Virgin mobile data card(V-Flash) from virgin mobile sales person.Initially he had not given proper information about the internet usage charges and downloading charges.He should have differentiate and clarify that they will be also charging for internet usage apart from downloading.

After that i used V-flash data card from 21st to 26th and from 26th I am getting email and sms of interim...

26 april i buy new simcard no [protected] after that day comp. stop my service with out permission
virgin mobile company hadnot solve my problem from last 3 days.
virgin mobile company incurr mental harrasment.
i already red the complaints yet still tell me about wait for the
another 24 hours...company fraud to me
virgin mobile company have not any manners for the customer yet not solve the problem....

i am really annoyed from one/two months since i am supposed to be expecting important calls and i didn't know virgin mobile just cant be trusted.

( i have had a lot of problems with tring tunes and recharges but it can be ignored atleast )

Firstly when someone called me it used to say that this number does not exist please check the number u have dialed.

After one week of complaining it started...

To: Care
Subject: complaint of recharge



to
Directer (prepaid)
virgin mobile india
delhi

sub. complaint of v2v recharge
sir
i have mobile no.[protected] in the name of om prakash in which i already have life time validity. i went to recharge my talk time to some shop and i asked about any scheme of virgin to virgin recharge. he said 99 rupees talk time voucher...

Dear Mr.

We m/s. Shree Kirpa Communications, are the retailers of Virgin Mobile in Ludhiana.

Our shop comes under the area serviced by your distributor m/s Jindal Traders, Kucha No. 5, Field Gunj, Ludhiana, Punjab.

In September, 2009, the said distributor offered us the MBO Scheme. The duration of the scheme was 5 September 2009 to 31 October 2009.
Under the scheme, we had to buy 200...

Sir,

When I purchase a card of Virgin Mobil Flash HSIA Card Account No.[protected] a person of the Virgion Mobile Mr. Dilshad Parvez Ansari who is the Business Development Officer.

When he came to sell me a Virgin Mobil Card. He told me that after installation of card first month uses of your Virgin Mobil Card is unlimited uses bill is totally free. First fault of that Ansari is he filled a wrong...

dear sir kindly issue a new sim card as i ahve lost my virgin mobile ([protected]) kindly do the needful at the earliest as i am facing specfic problems with ot my phone your faithfully arthur sujith...

I have virgin mobile no [protected] with Life time validity. On Saturday 10th April 2010 at 09:18pm I did ETop up for Rs 75. But it has given only Message "Transaction of Rs.75.0 is done, ur balance is Rs. 10.92(this amt was already with me before recharge). Trans ID:20321082.

After several tries (continueous trying about 30 min) when I connect to customer care and I asked about the same. They (Someon Mr. Pervez &...

Sir,
I have a vergin mobile prepaid connection ([protected]),when I get this connection the said company offered me a plan in which first 3 min vergin to vergin call rate was Rs.1/min.After this three min vergin to vergin free call upto 200 min through out this day.But few days ago the said company doesnot give me the fecilities. I complained the customer care representatives, but they did not give me satisfactory answer.The said that...

Dear Sir,

I am receiving the SMS of activation of RBT_ACT_PACK60 on my Virgin Mobile Number [protected].

I have never opted for this service and also not aware about the nature of this service. I never received SMS nor a single call from company for activation of this service.This service activated on my mobile by the company without my consent.I called up the customer care and after playing a very long and irritating...

i cannot make a call even to customer care it says contact to your customer care plz tell me what to do?...

On last 9th March 2010 I purchased a new Virgin GSM SIM card from Univercell showroom of Indiranagar Branch, Bangalore. But today,i.e. 17th March 2010, since morning I have been getting announcement that my outgoing calls are barred and I can only receive incoming messages and calls. Here are the information -
* I paid Rs. 50 for this SIM card connection and got talktime of Rs. 43
* I provided my college ID card and a passport...

On 30.12.09 advertisement given on the daily news paper SANMARG for tower fixation on land. I call on the given numbers [protected], [protected], [protected], [protected] and they told me to deposited the sum of Rs. 5000 in the A/c. no. [protected] (SBI) of Dheeraj Sharma. I had deposited the money in to the bank, than after they call me back and told that we send you a letter by post. A letter comes on 21.02.10 than after I call them back...

Well my complaint is that virgin being a big brand///but their network is really disgracefull///am staying in mahipalpur///i have to go out from my house late at night to call my friend//its really extremly poor///network///is really poor///sorry virgin mobiles///no place in india//disgraced//in india///packup and leave.///india///in cdma i find reliance muchj better that your company///cdma bt their network is better that yours///if i rank...

I had been cheated by the Virgin Mobile Company an amount of Rs. 5110+15020 for setting up a tower in my land. The representatives were supposed to come in January 2010 but not reached and the given nos. are switched off. The suspected persons are Dheeraj Sharma, Ramnaresh Sharma from Noida, Delhi. The address of the suspected is F70, Street No. – 3, West Vinodnagar, Delhi – 110092. Please do the needful and save others to get cheated...

I as a virgin mobile customer never expected such a worst service from Virgin brand , being a TATA subsidiary , you have failed to maintain and retain the Brand name.First of all very few stores are available for recharge , if available they doesn't know what denomination of the recharge coupons are available & their respective talk values.Iam holding the virgin mobile ([protected]) and i have done recharge for Rs-200 and i was shocked...

i have bought new moble of virgin cdm where we can not use the sim card with any other mobile.

the set turned out faulty after 5 months and the dealer Arvind cellular , of Vasco the gama Goa, is washing his hands off and we have to go search for the service people .

at alst i found a service person but he is not having the spare part to repair!!!!

he says it may take 20days to get the spare part...

Sir,



I am living in Pennukara, Chengannur in the Allepey district. It is around 5 Kms from Chengannur town towards Mavelikara Haripad route. My house is situated on an elevated landscape , a 100mts from the main road(Chengannur-Mavelikara) , still I have no coverage in anywhere in my surrounding. This is being a hinderance for many to take your connection.



We would like to...

hi...sir my self ajay singh. my mobile no [protected] .which is virgin mobile india compony no. i use virgin s vbondhuwai c5005/ sir on 17Jan 2010 time 11 am i downlod opera mini browser aplication from vbytes. but ds not open.i contact csc they give me solution but aplication dosnt work. than i delit aplicaton and re downlod but not open than next day re downlod but not open .plz help me give soluton...