Vistara — for airport transfer during connecting flight from jaipur to goa via mumbai by different airlines

Address:

Kota, Rajasthan, 324004

I have booked my via flights from Jaipur to Goa, first flight from Jaipur to Mumbai by Indigo and the connecting flight I received is Vistara from Mumbai to Goa. The booking made from Go Ibibo in single stretch as appearing over site.
The layover time between both the flights are very short which may result to miss my next flight from Mumbai to Goa. When I asked vistar to arrange something for my Layover as the another flight is from Terminal 2 International airport and I cant reach their in such a short layover time by collecting my luggage from belt to the another airport, they clearly denied and told to me that they do not have such policy. please ask to Indigo. Indigo also declined the request by telling that as you have a first flight with vistara so they has to manage your transport And ask me to arrange the same by my own. As I'm travelling solo, how can they even think that I may be able to manage this in such a short layover time.
Requested to please let me know is there a way can some one come to the Terminal 1 Mumbai from Vistara and collect my baggage to transfer terminal 2 international airport with facility to arrange my intra transfer between both terminals as layover time is not sufficient and my flight might be missed due to this. It is neither mentioned anywhere at the time of making booking that customer has to manage their own transfer from both the locations. As domestic terminal 1 is far away from international terminal 2 and by collecting luggage from belt and taking a cab to international airport might raise the chances of my flight miss.

I request to you please help me out if there is any way vistara may help me.
PNR number- TMH6KK(Indigo)
U499GE(Vistara)
Date of journey- 01.08.2019
E Ticket number- 6E/TMH6KK(Indigo)
UK/U499GE(Vistara)
Passanger name- Anjali Khandelwal

Dear Consumer team,

It is requested to help me out as neither it was updated at the time of booking nor mentioned on iternary that consumer has to managed their transport from one airport to another. if the terminal will be same the issue will not came.