Viveks India — Voltas ac 1ton not delievered even after 2 months | |
Hi my voltas ac is not working when i called them and they verified and told that my compress has gone.They have taken my outdoor unit on aug 18th 2016 and till now it is not fixed it is almost more than 2 months and when i call the customer care they told me that voltas compress needs to be replaced with toshiba compresssor and after that they told me the compressor not available in local and they update me almost after 1 month and they told me the ordered compressor has been replaced with some other compressor and they update me that the specific compress not available in local, i do not know what they are doing for almost for 1 month and they told me they have outside chennai and after 1 month (2nd month) only they are telling that they have received the compressor even after receving the compressor they are not ready to return and they are telling it will take another 1week as monitoring is going on they keep on telling the same thing again and again but they are not able to resolved the pblm.It is very difficult to be without as the climate is very hot. Very very irresponsbile Call center and not able to understand the difficulty of customer Was this information helpful? | |
Viveks India customer support has been notified about the posted complaint. | |
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+91 44 4213 1616 [Customer Care]
150, (New 68), 2nd Floor, Luz Church Road, Mylapore, Chennai, Tamil Nadu, India - 600004
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We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team