| Address: Sector 28, Gurugram, India |
My name is Irsad Alam, Order no is 1210740, Product name is Samsung guru FM Plus SM B110E/D. The product ordered was of Black colour but received one is of white colour. Also the product seems old one as no manufacturing date mentioned. Also charger is loosely fitted in phone. So refund was requested on 08.12.2021. But despite repeated telephonic requests ( more than seven times) and repeated emails ( more than five times ), product has not been picked up and refund not initiated. Every time they say it will be picked up tomorrow but 18 days passed without any action. Kindly expedite for refund.
Regards
Irsad Alam
Mob. [protected]