NO ORDER SHIPMENT CONFIRMATION - STILL BLANK - Order ID: #1213138.
VLEBAZAAR YOU ARE DULY REQUESTED TO DELIVER THE ORDERED ITEM IMMEDIATELY: Epson L6170 Wi-Fi Duplex All-in-One Ink Tank Printer
WEBSITE SHOWS:
Your Order will be dispatched at[protected] ×
ORDER DETAILS
Invoice No.: INV[protected]
Order ID: #1213138
Date Added: 07/12/2021
Order was placed in good faith on 07. December. 2021.
Full Payment made via UPI in the amount of Rs 18, 999.
Called their customer service number on +91-[protected] on 11. Dec. 2021 -They told us our item would be dispatched on 13. Dec. 2021.
Our order is still showing NO 'Dispatch Info' on their website.
There is no option or button anywhere on their website to cancel the order & nowhere you can request a refund.
There is no way to contact the seller of the item direct on their website.
We have repeatedly emailed them at their [protected]@vlebazaar.in asking for Dispatch & Delivery confirmation, they have NOT replied to a single email.
The information they give on their website 'Help Centre' is as follows:
HOW CAN I CANCEL MY ORDER?
Go to 'My Orders' section and click on Cancel Order. Cancellation is not allowed if product has been shipped.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
It takes generally 3-4 days for an order to get delivered. However, the maximum time limit is of 10 Days depending on the location of the seller and the customer.
WHAT SHIPPING METHODS DO YOU PROVIDE?
We use a network of trustworthy courier partners to pick up the items from the seller and deliver them to you.
BE VERY VERY VERY WARY OF PLACING ANY ORDERS WITH THIS COMPANY, THEY ARE EITHER VERY BAD AT WHAT THEY DO OR THEY ARE A TOTAL SCAM WEBSITE!!!
1.) THEY HAVE HAD OUR ORDER 9 DAYS - STILL NO DISPATCH INFO GIVEN.
2.) YOU CANNOT CANCEL ANY ORDER ON THEIR WEBSITE, NO OPTION.
3.) YOU CANNOT REQUEST A REFUND, NO OPTION TO DO THIS EITHER.
4.) YOU CANNOT CONTACT THE SELLER DIRECT, NO INFO GIVEN.
5.) IF YOU GET THROUGH TO CUSTOMER SERVICES THEY LIE TO YOU.
6.) THEY DO NOT REPLY TO ANY EMAILS EVER.
If we receive any goods we will update this information.
If we do not receive the new Epson printer as advertised, rest assured we will take the appropriate legal action to redeem our money.
Dec 14, 2021
Updated by theproductwatchdog VLEBAZAAR - YOU ARE FURTHER ORDERED THAT IF YOU ARE UNABLE TO DELIVER THE 'BRAND NEW & TOTALLY UNUSED EPSON L-6170 PRINTER AS PER THE ORDER PLACED, BY NO LATER THAN FRIDAY !7. DECEMBER. 2021. YOU MUST GIVE US AN IMMEDIATE FULL REFUND IN THE AMOUNT OF Rs - 18, 999.
Dec 18, 2021
Updated by theproductwatchdog WE SPOKE TO THEIR CUSTOMER SERVICES NUMBER AS FOLLOWS:
On 10th December - you said delivery would be by the 15th December.
On 15th December - you said delivery would be by the 21st December.
On 18th December - you said delivery would be by the 22nd December.
THIS ORDER FOR THE EPSON L-6170 PRINTER MUST BE IMMEDIATELY DISPATCHED TO REACH US NO LATER THAN THE 22nd DECEMBER!
OR YOU CAN CANCEL THIS ORDER FORTHWITH & IMMEDIATELY ISSUE US WITH A FULL REFUND NOW!
THE CHOICE IS YOURS - EITHER FULFIL THE ORDER WITH THE CORRECT ITEM IMMEDIATELY OR GIVE US OUR MONEY BACK NOW!
WE ARE DONE WAITING & CANNOT ACCEPT ANYMORE EXCUSES FOR ANY FURTHER DELAYS, IT IS NOT ACCEPTABLE!
IF YOU ARE SENDING THE PRINTER MAKE SURE IT IS 100% NEW, UNUSED, IN ORIGINAL 'SEALED' MANUFACTURERS PACKAGING!
Dec 21, 2021
Updated by theproductwatchdog Following sent to them today via their own website ticket system:
Ticket #34248
YOU SAID ON PHONE DELIVERY OF THE PRINTER WOULD BE WITH US BY THE 22nd DECEMBER LATEST.
THAT IS TOMORROW!
WE REQUIRE ALL SHIPPING DETAILS CONFIRMATION TODAY:
1.) DISPATCH TIME & DATE CONFIRMATION.
2.) TRACKING NUMBER.
3.) SHIPPING COMPANY NAME & CONTACT NUMBER.
IF YOU ARE NOT SHIPPING OUR PRODUCT ORDER WITHIN THE NEXT 24 HOURS WE REQURE IMMEDIATE UPI REFUND PAYMENT OF Rs-18, 999.
FAILURE TO DELIVER ITEM - 1213138 NOW, OR GIVE FULL REFUND IMMEDIATELY WILL RESULT IN LEGAL ACTION BEING TAKEN AGAINST YOU.
Dec 22, 2021
Updated by theproductwatchdog Message sent to vlebazaar 22.December.2021 as follows -
YOUR RESPONSE IS NOT ACCEPTABLE!
YOU SAID DELIVERY WOULD BE TODAY LATEST - 22nd DECEMBER 2021.
YOU HAVE HAD OUR MONEY & OUR ORDER FOR 14 DAYS.
YOU HAVE NOT PROVIDED ANY ACTUAL REASON FOR THE DELAY IN SHIPPING OUR PRINTER.
SAYING IT IS BECAUSE OF 'TECHNICAL ISSUES' IS NOT AN EXPLANATION.
WE NOW WANT A FULL REFUND OF OUR MONEY IMMEDIATELY!
WE CANNOT WAIT ANY LONGER & WE NEED TO PURCHASE A PRINTER FROM ANOTHER SOURCE.
PLEASE RETURN OUR UPI PAYMENT WITHOUT DELAY IN THE FULL AMOUNT OF Rs 18.999 TODAY & CONFIRM THE SAME.
YOUR FAILURE TO SUPPLY OUR GOODS IN A REASONABLE TIME HAS ALREADY CAUSED US ENOUGH PROBLEMS.
WE WANT OUR MONEY BACK NOW!
Dec 23, 2021
Updated by theproductwatchdog 22nd DECEMBER 2021.
THEY SAID THE CANCELLED OUR ORDER TODAY & ARE KEEPING OUR MONEY UNTIL 22 FEBRUARY 2022.
THEIR STATEMENT:
Dear sir,
Your order has been cancelled as you requested, your refund will be done before or on scheduled date (Refund Scheduled at[protected] and Refund ID will be shared with you on your registered email.
WE REPLIED AS FOLLOWS ON SAME DAY 22nd DECEMBER 2021:
GIVE US OUR MONEY BACK NOW!
FAILURE TO DO SO AMOUNTS TO FRAUD & THEFT OF OUR FUNDS.
YOU ARE NOT ENTITLED TO RETAIN OUR MONEY UNTIL - 2nd FEBRUARY 2022.
YOU HAVE ALREADY HAD OUR MONEY FOR 2 WEEKS & REPEATEDLY FAILED TO DELIVER OUR ORDER.
REFUND OUR UPI PAYMENT IMMEDIATELY AS PER YOUR WEBSITE INSTRUCTIONS - UPI IS INDICATED AS 1 DAY.
YOUR WEBSITE INDICATES THE FOLLOWING -
REFUND AND CANCELLATION POLICY
Refund Timing
Refund can take upto 10 days to get credited in your bank account. once refund is Initated by vlebazaar it can take following time to get credited to your bank account. In case your refund is delayed, please connect with us on [protected]@vlebazaar.in
UPI 1 day
Net Banking 1-4 days
Credit Card 1 to 7 days
Debit Card 7 to 10 days
YOU HAVE MESSED US AROUND FOR LONG ENOUGH
WE WANT OUR MONEY RETURNED VIA UPI BEFORE 6pm CLOSE OF BUSINESS ON 24th DECEMBER 2021.
Dec 23, 2021
Updated by theproductwatchdog Further message sent via their website & email 22nd DECEMBER 2021.
YOUR WEBSITE STATES THE FOLLOWING TERMS FOR REFUNDS -
REFUND AND CANCELLATION POLICY
Mode of Refund
Refund via original payment mode for all prepaid orders.
Refund Timing
Once refund is InitIated by vlebazaar it can take following time to get credited to your bank account.
UPI 1 day
WE EXPECT FULL REFUND PAYMENT VIA UPI IN THE NEXT 48 HOURS & BY NO LATER THAN 6pm CLOSE OF BUSINESS ON 24th DECEMBER 2021.
Dec 23, 2021
Updated by theproductwatchdog Message sent via their website & by email 23rd DECEMBER 2021
YOU MUST NOW IMMEDIATELY REFUND OUR UPI PAYMENT WITHIN 1 DAY AS PER THE TERMS & CONDITIONS OF YOUR WEBSITE STATEMENT.
YOU CLEARLY STATE THE FOLLOWING:
Refund via original payment mode for all prepaid orders.
Refund Timing
Once refund is initIated by vlebazaar it can take following time to get credited to your bank account.
UPI 1 day
YOU CANCELLED OUR ORDER YESTERDAY.
WE PAID BY UPI - YOUR OWN REFUND TERMS ARE 1 DAY.
WE EXPECT UPI RETURN OF OUR FUNDS IN THE AMOUNT OF Rs 18, 999.
BY NO LATER THAN CLOSE OF BUSINESS TOMORROW 6pm 24th DECEMBER 2021.
FAILURE TO MAKE THE DUE PAYMENT BY THAT TIME WILL LEAD TO CONSEQUENCES.
YOU KNOW THAT YOU ARE COMMITTING FRAUD IF YOU RETAIN OUR PAYMENT & YOU ARE ACTING OUTSIDE THE LAW.
WE NEED THE RETURN OF THE MONEY TO GO & PURCHASE A PRINTER FROM ANOTHER SOURCE.
YOU WERE UNABLE TO SUPPLY OUR ORDER DESPITE REPEATED REQUESTS TO DO SO.
IT"S CHRISTMAS THE SEASON OF GOODWILL..
KINDLY DO THE 'RIGHT THING' & JUST GIVE US OUR MONEY BACK NOW!
LET'S SAVE EACH OTHER ANY FURTHER PROBLEMS SO WE CAN ALL JUST GET ON WITH OUR LIVES.
Rs - 18, 999 - UPI RETURN - BY 6pm 24th DECEMBER.
PLEASE REMIT & LET'S CLOSE THIS ASAP.
Dec 24, 2021
Updated by theproductwatchdog Message sent via their website & email 24th December 2021
YOUR EMAIL REPLY YESTERDAY 23rd DECEMBER 2021 SAYING - 'refund will be initiated at our end within 5-7 days' - IS NOT ACCEPTABLE.
WE DEMAND AN IMMEDIATE RETURN OF OUR FUNDS IN FULL, WHICH YOU HAVE NOW HELD FRAUDULENTLY SINCE 7th DECEMBER 2021.
YOUR REFUND TERMS & CONDITIONS ARE - 1 DAY FOR UPI PAYMENTS - WHICH IS HOW WE PAID YOU.
YOU KEPT GIVING US FALSE DATES FOR DELIVERY EACH TIME WE CALLED TO ASK WHERE OUR ORDERED ITEM WAS.
WE WILL NOT BE PLAYING THAT GAME ANY FURTHER.
SEND US OUR MONEY BACK NOW WITHOUT ANY FURTHER DELAY.
OR WE WILL BE SPEAKING TO OUR FRIENDS & CONTACTS IN THE POLICE & THE MEDIA ABOUT THE ILLEGAL ACTIVITIES OF YOUR WEBSITE & COMPANY.
BY NOT RETURNING OUR MONEY YOU ARE COMMITTING FRAUD & THEFT.
GIVE US OUR MONEY IMMEDIATELY OR YOU WILL FACE THE CONSEQUENCES OF YOUR ACTIONS.
UPI TRANSFER IN THE AMOUNT OF Rs 18, 999 IS REQUIRED BY CLOSE OF BUSINESS 6pm TONIGHT 24th DECEMBER 2021.
Dec 28, 2021
Updated by theproductwatchdog Message sent via their website & by email 28th DECEMBER 2021.
WHERE IS OUR REFUND - Order ID: #1213138.
WHY HAVE YOU STILL NOT SENT THE UPI REFUND AMOUNT - Rs 18, 999.
STOP HOLDING OUR FUNDS & GIVE US OUR MONEY BACK.
Dec 29, 2021
Updated by theproductwatchdog Message sent via their website & via email 29th DECEMBER 2021.
YOU SAID REFUND WOULD BE WITHIN 5-7 DAYS ON 23rd DECEMBER 2021.
6 DAYS HAVE NOW PASSED, TODAY IS 29th DECEMBER.
KINDLY CONFIRM REFUND PAYMENT DETAILS WITHIN NEXT 24 HOURS.
WE PAID BY UPI & YOUR TERMS FOR UPI REFUND IS ONE DAY.
ORDER WAS CANCELLED ON 22nd DECEMBER.
Dec 31, 2021
Updated by theproductwatchdog Message sent via their website & via email 31st DECEMBER 2021.
WHERE IS OUR REFUND - Order ID: #1213138.
YOU SAID REFUND PAYMENT WOULD BE IN 5-7 DAYS ON 23rd DECEMBER.
PAYMENT WAS DUE ON 30th DECEMBER.
WHERE IS OUR REFUND.
IMMEDIATE REFUND OF OUR UPI PAYMENT IN THE AMOUNT OF Rs 18, 999 IS REQUIRED.
YOUR MESSAGE FOR THE SAME SHOWN BELOW.
Thu, Dec 23 at 5:55 PM
Dear sir
We have received your refund request. Refund will be initiated from our end within 5 to 7 days and Refund ID will be shared with you on your registered email.
Jan 01, 2022
Updated by theproductwatchdog 1st January 2022
THEY SAID WOULD REFUND PAYMENT BY 4pm YESTERDAY 31st DECEMBER 2021
NO PAYMENT HAS BEEN MADE!
GIVE US OUR MONEY!
Jan 02, 2022
Updated by theproductwatchdog Message sent via their website & email 2nd January 2022.
GIVE US OUR MONEY BACK NOW.
REFUND OUR PAYMENT - Rs18, 999.
YOU ARE COMMITTING FRAUD & CYBER CRIME.
LEGAL ACTION WILL BE TAKEN IF YOU DO NOT REFUND OUR MONEY.
RETAINING OUR MONEY WITHOUT CAUSE IS AN ACT OF THEFT.
CONFIRM UPI REFUND IMMEDIATELY.
Jan 03, 2022
Updated by theproductwatchdog Message sent via their website & email 3rd JANUARY 2022.
G
C GITANJALI HEMADY
Order Id 171624
gitanjali hemady asked on[protected]:35:18
Order ID: #1213138.
WHERE IS OUR REFUND PAYMENT.
Rs 18, 999
YOU SAID WOULD PAID BY 4pm ON 31st DECEMBER.
NOW 3rd JANUARY.
GIVE US OUR MONEY BACK!