[Resolved] Vodafone — airtel incoming call is not connecting to my vodafone sim

sagar vs

from Delhi, Delhi

Address:

560034

Hello team

Myself sagar and i have issue with communication between my vodafone sim and peer airtel sim.
Whenever anybody tries to call from airtel sim to my vodafone number, they always get error saying "the number is invalid". However vodafone to vodafone, jio to vodafone, bsnl to vodafone is working fine.

I have changed the sim card also from vodafone store and issue is not resolved.
I have changed the phone also and issue is not resolved.
I have raised the complaints multiple times to vodafone customer care and still the issue is not resolved.

If i can get a help on resolution of this typical bug, it will be of great help!!

Thanks
Sagar

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Jan 23, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Vodafone India Customer Care's response Dear Cutomer,

Apologies for the inconvenience caused. Your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update.

Regards,
Snehal