[Resolved]  Vodafone — Deactivation of my old number

Address:Kolkata, West Bengal, 700019
Website:shop.vodafone.in/shop/gsaSearchResults.jsp?q=cancellation+of+postpaid+connection

Dear vodafone team,

This is as per my request to deactivate my number [protected] in the month of april 17' end. I spoke to the customer care several times and requested to deactivate the number. But even after repeated attempts, they did not deactivate. I have switched my number in april last week to vodafone corporate plan (New number). So this [protected] number is not in use since 2 months but still bills are been generated against it.

Also one stranger with vodafone id tried to enter my house and behave badly. This was a major security tress-pass my family faced. He mis behaved and didnt agree to show the vodafone bill. If this kind of customer care communications continue then i will file up a case against vodafone in kolkata police.

I am still a vodafone user with corporate plans, if you dont disconnect my old number immediately then i will take strict actions against this.
Was this information helpful?
No (0)
Yes (0)
Jul 23, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2017
Vodafone India Customer Care's response
Hi!

That's not the experience we want you to have :( We will get this sorted out right away!

Regards,
Vodafone India
Complaint comments 

Comments

I want to Disconnect my Vodafone postpaid connection No:[protected]
Vodafone India Customer Care's response, Jun 13, 2017
Verified Support
Hi !

We will call you shortly and get this sorted out right away!

Regards,
Vodafone India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information