[Resolved]  Vodafone East Limited — Services Barred

Address:

New Delhi, Delhi

I ported My no. [protected] from Aircel to Vodafone Prepaid used it for almost 2 yrs then I decided to make it postpaid a week everything was fine 1 day I got the message your no. is been discontinued due to your earlier bill of another 2 no.s is pending pay it to continue the service on your current no. I dial 111 didnt get any responce then 198 same here not in service then I reached to Vodafone store to make an complaint, customer care executive said we apologies [protected] and [protected] doesnt belongs to you it is bymistakenly registered in your name we will rectify within 48 hrs, I again visit after 3 Days on Vodafone Store Mahipalpur then she said give us 12 hrs, I again visited she said both no. are registered in your name you have to pay the bills I said ok fine I'll pay the bills please give the Bill I'll pay now the turning point comes she said we are unable to provide you bills and untill unless you pay the bills we will not activate you current no. [protected], I again ask that lady dear atleast activate my no. I'll pay your bills but my no. is not working from last week you can send me bills with your sales or collectings agency at my office i'll pay, or you can give no. of your area sales head i'll talk to him she gave me Name and designation but she said I cannot provide you no., then I said that lady dear you have left no other option for me, I'll go for Consumer Court she said wherever you can go your no. will not be activate until unless you pay the earlier bills and again I stuck in argument of Bill copy she said We cannot provide you bill copy.