Vodafone — Excess charges on data, even without any consumption

Address:

Mumbai City, Maharashtra, 400063

My vodafone number is [protected]. When i recharge 3g data pack for 40 mb, it gives a messages within a minute or two that i have consumed 50% of my data without any consumption, even without any single whatsapp message. The, again after 1 or 2 minutes it says you have consumed 90% data, ten message for almost 100%. Before you are alert and switch off data, it starts charging at 4p / 10 kb ad your 70-80 rs. Are gone. Sometimes, we are not left even with sufficient balance for a single call.

Further, vodafone doesn't give messages timings to show them that these messages are received within an interval of less than 100 seconds. Also, there is no way to see where we have actually consumed this data.

I am going to change vodafone if they do not pay me back wrongly charged amount, approximately 250-300 rs. In last 5-6 recharges.