[Resolved] Vodafone — Fake call to ask me to cancel port request | |||
I have initiated a port request to port my number from vodafone to airtel. After submiting my documents to airtel executive. I received a call from number, a person claiming to be calling from vodafone, asked me to send an sms - cancel“mynumber” to 1900. The lady one the phone also texted me about this. I was suspicious so i asked her to write me a mail to confirm this, which i never received. This is totally unethical and malpractice to save a loosing customer. I am changing my number due to lack of network issues. The moment i initiated my port request i got nearly 10 calls from vodafone and many messages asking to continue service. When i refused to do it. They did such unethical practice. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Aug 12, 2020 Vodafone India Customer Care's response Dear Customer, We regret the inconvenience caused. As per our records, your number is now showing deactivated. Regards, Snehal | |||
Add a Comment | |||
36%
Complaints
27108
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Post your Comment