[Resolved] Vodafone — Huge internet charges | |||
Dear Sir, I have taken new vodafone postpaid mobile connection around 5 months back. Company has given me offer free internet for first 3 months and for 4th month I got bill of Rs. 4300/- where 3800/- was included for internet charges. I come to know this surprise after enquiring to their call centre. I also have contacted Vodafone gallery in Vile parle (Mumbai) but they also raise hand. Information on Internet facility closing was not proper hence this problem has happened and they are not ready to listen anything OR take it forward for waiver. I am really surprise with no solution from customer care executives. I have told them that I am ready to pay value as per internet package which can be upto 200/- for per month but not 3800/- which there are demanding now. I was regular pay master with them. Vodafone are leaving me with only option to leave their connection. I am just keeping you informed as there is possibility of Vodafone keep bothering me for bill. My Vodafone mobile No. [protected] Regards Vikrant Gadkar Was this information helpful? | |||
Dec 25, 2016 Complaint marked as Resolved Verified Support Nov 23, 2013 Vodafone India Customer Care's response Hello Vikrant Gadkar, Kindly share an alternate number and a convenient time in the link shared for us to contact you as there was no response when we called on your number. http://bit.ly/1fuPF8R Regards, Vodafone Customer Care. | |||
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