Vodafone India — Act of fraugery (expedient amount is being imposed on my postpaid number)

Address:

New Delhi, Delhi, 110059

Dear Sir/Madam,

I have been associated with Vodafone services for last 4 years.
Last month my bill got generated of amount Rs 1500. I paid and gave port request. When the customer representative called and asked the reason. I explained when other vendors are giving unlimited calls in just rs 298 why should I continue your services. Then the person assured me to waive off my next bill. I trusted their words but when this month my bill got generated they again imposed amount of Rs 1100. Why a customer who is using postpaid number will have to suffer these kind of rubbish things just because he/she doesn't want to loose the same number. Is this the reason these telecom providers insist customers to convert their number from prepaid to postpaid so that they can impose heavy amount.

Their customer executive daily calls me and wasting my time in asking the same things. I explained them every time over the call, email but don't see any hope. I am a service class person and cant keep running daily in such things.
Don't understand, Vodafone spends lot of money in marketing and promotions but by doing such cheap things you guys assure customers to join your services. I am sorry but I have never faced such issue with other vendors in my life . I am also using the Airtel and their customer services are far better than Vodfone.

Regards,
Atul
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