Vodafone India — advance amount paid to vodafone is not refunded despite of porting [protected]

dineshdhamija007

Address:

36/27 Shakti Nagar 8Marla, Near Jattal Road Flyover, 132103

My mobile number is [protected]. I was paying to someone through paytm unfortunately rs.8000/- transferred to vodafone bill account for which i complain several time to vodafone for return this but never heard my voice. At last i decided to move on by porting my number to jio. Even after porting of 2 months my balance amount of rs.6800/- is not refunded till now.

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Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2020

Vodafone India Customer Care's response Dear Customer,

Kindly share the screenshot of payment done details with refernce ID, so we can forward the details to concern team to assist you further.

Regards,
Snehal

Mar 08, 2020

Updated by dineshdhamija007 Dear Snehal
Date 10th Nov '2019 Transaction id [protected], Amount transferred Rs. 8000/- .i requested through several complaints C003-[protected] to refund my money but i was refused that amount will be regularly deducted through monthly bills . For which i requested to port my number and pay my balance amount which is reflected in last bill Rs. 6209 which i have to owe from vodafone. See the screen shot of invoice attached herewith. It clearly reflect that vodafone is having bad intention to return my money and trying to steel my money .Definitely if it is not returned within 48 Hrs i'll suit a case in consumer court with all the evidences including defamation claim. Regards
Dinesh kumar Dhamija [protected]

Mar 08, 2020

Updated by dineshdhamija007 Dear Snehal,
Please refer the payment and Bill history, Vodafone have to pay 6209 /- to me.

Regards
Dinesh Kumar Dhamija

Mar 08, 2020

Updated by dineshdhamija007 Dear Team, As informed by you, image is blur .I think you are trying to mug me .However please find one more screen shot of invoice attached herewith indicating Rs. 6209/- balance which you have to pay me. Further you informed you had transferred Rs. 8000/- to my account through which it had paid . Can you share me transaction number and account details in which you had returned.

Mar 08, 2020

Updated by dineshdhamija007 Dear Team,
As few minutes back i received a mail that you had transferred Rs. 8000/- to my account is completely fake statement .I'm attaching herewith Bank account statement through which payment had been made on 10th Nov'19 and expected reversal into the same account but nothing is reversed but yes a false entry is definitely tried to reflect by you here without any supporting transaction details .Its an height of lying with the customers and false try to loot the money .
Refer attachment sent at [protected]@vodfoneidea.com
Regards
Dinesh Kumar Dhamija
[protected]