Vodafone India — amount not refunded

There were 2 payments made through paytm wallet dated 16 & 17 October 2018. Please find attached screenshots for details of transaction ids.
The payment of Rs 396 made on 16 October through paytm was for a recharge order of number: [protected] on vodafone site, and same was successful.
The paytm payment of Rs396 made on 17 October was for another recharge order of same number: [protected] on vodafone site, and this order was unsuccesful, but the paytm money was successfully deducted.
I didn't recieve this amount back into my paytm account.
I request you to verify and check both the paytm transaction IDs and associated vodafone order number at vodafone site, so that you can properly identify them.