Vodafone India — Billing dispute

Address: New Delhi, Delhi, 110021
Website: Vodafone

I have a corporate post paid connection plan of Rs.110 from Vodafone ([protected]) and they have been automatically activating the add on plans without my consent and when I asked the customer care to waived off the charges they were not willing to help.
It all started in the month of May 16, when I activated the roaming pack of Rs.75, they have also automatically activated the packs of 35 and 105 but after talking to a customer care they waived off only 105 but not 35 and I specifically asked the person to keep only Rs.75 plan and I was told that the only plan 75 will be auto renewed every month. But to my surprise even for the month of June 16, they have activated 2 more plans of 105 and 205 and when I asked them to waived off they were not ready to do that and instead they were accusing me of activating the plans by myself.
I dispute the bill and the allegations made by the Vodafone because I have not activated the above mentioned plans by myself.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27128
    Pending
    0
    Resolved
    9563
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information