Vodafone India — blocking of credits on my m-pesa account

Address:

Jaipur, Rajasthan, 302017

I got my recharge done on 24.11.2017 at 9:30 pm of rs. 395. The recharge is a pack which includes 1 gb data/day & unlimited local + national calls for 70 days and so says the message which i received. Now, all of a sudden i'm getting a message on 25.11.2017 at 1:15 am stating that credits to my m-pesa account have been blocked due to regulatory non-compliance. Earlier, i could check my remaining data, now i can't. My active plan is being shown as invalid, data remaining is shown 0. Moreover, the unlimited calling plan is being shown to expire on 30.11.2017.

My question is what sort of nuisance is this and is this the kind of treatment vodafone gives to its customers, despite knowing the fact that their customers can switch their loyalty to other service providers as well if they do such kind of deceptive tricks. Then what difference do they make exactly and how are they any better than the rest? Why should i be still sticking on your side?

I demand an urgent solution